Manufacturer: Trugreen Category: Lawn Services Clear all filters (16 of 16 reviews match)
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We hired True Green because our lawn had clover, dandelions and various weeds.True Green rep promised to take care of all of the issues and have a green lawn within weeks or our money back. 3 months into the applications, the clover was worse, we still had dandelions and multiple weeds popping up all over the yard. We called and asked when it would take effect. They said a few more applications but we will come back and spray specific areas....
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Trugreen made two more applications afterward and charged me the original price. I called to let them know the price was incorrect because the lawn was not as large. The remeasured and quoted a new price but still tried to charge me for larger square footage. Customer service said they would update the price and re-bill but never did. While I was waiting for the new bill, they sent my account to collections and said that I had to pay the higher...
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1.0
I liked
  • Had no dandelions
I didn't like
  • Overcharged for the reduced square footage
#973793
In 18 months time they burned up my yard the first year, I suffered the embarrassment of a dirt front yard for the whole summer 2015.They came back in the fall of 2015 and aerated and seed twice. Then early 2016 they came back and over fertilized and burned it up again!!! so I fired them, but wanted them to make up for their mistake again, and this is where I found resistance, ducking, hiding and worst of all; straight-up lying! They finally...
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1.0
#970061

Trugreen Trucomplete Lawn Service Review

#941303
I guess after them applying what they said was grub service I have no front lawn I've used TruGreen for probably 6 years this year has been a horror I have no front long left the grubs took over . TruGreen came out and threw down some grass seed now I'm sitting out there every morning on a lawn chair watering dirt. It's the end of October why am I having to do this why is this my problem
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Trugreen Trucomplete Lawn Service Review

#934840
1.1
What a rip off. Never did what they said. Always an excuse why the could not get rid of the weeds. Came to areate the day after it had rained for 4 days. Tore up my yard and overseeded by spreading grass seed over the old grass. The only thing that happened was to feed the birds. Payed almost $800.00 for the year lawn looks like ***. I will never let them on my property again
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We have been with TruGreen for a year. We inherited a neglected lawn when we purchased the property. In August, we called our salesman who in turn contacted customer service in Mooresville, NC. We were told after one year of service that we had Dallas Grass and it would cost us $500.00 to have TruGreen remove and kill this ***. OR you can do it (meaning me) and we would discount your fall service. being retired and average health I proceeded to...
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1.0
I didn't like
  • Service quality
  • Customer service no comunications
#949732
My brother's lawn needs are very different as his soil is completely different--based on age, clay content, original contractor dirt preparation, etc. Bottom line is that working with TruGreen is like beating off a vacuum cleaner salesman. They spend about 90% of their energy trying to continually sell you additional products and services and only about 5% working to give you a green lawn. (I'm betting the other 5% is fending off customer...
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My yard was beautiful...trugreen messed it up and now they don't want to be responsible...told me one thing now its's a completly different story...
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We have been dealing for over 2 months trying to get satisfaction for our lawn being ruined due to Trugreen faulty equipment. Large sections of our lawn have been permanently damaged/burned out due to their machinery depositing excessive amounts of one of their lawn treatments. Aeration and seeding has not helped. They are offering a minimal amount to settle our dispute. We are not satisfied. I have spent countless hours with the corporate...
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Anonymous

Anonymous we are going thru the exact same thing. Do you live in the Houston area? can't even get a return phone call. Any suggestions would be appreciated

I have been a loyal customer for many years .But this year I may have to look elsewhere. I pay extra for grub control and was told I had insects eating my grass. People on my street don't get anything and their yard looks better than mine. What happened? My customer number is 6680035729 pistols off, po,po,po,po,po,po,po,po,po,po,please,po,po,po,po,po,po,po,po,po,po,po,po,po,po,po,po,po,po,you gays arnt cheep I expect a better looking yard than...
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Signed up and prepaid for lawn services thru this past summer to control weeds and eventually do some fall services to help lawn for next year.Services were to begin in May and I was to have 6 treatments it's now September and I've had 3 last one was well over a month ago called numerous times they just never show up when they say they will and my lawn is full of crabgrass and different weeds. Completely unprofessional. Do your homework before...
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There is zero quality management/oversight, so you'll get what you get. I would recommend working with a local service that actually trains and follows up on their service, or simply do it yourself. If you choose Trugreen or any of the large lawn services, you'll want to educate yourself with regard to lawn and *** control, and keep close track of not only what they are doing, and but also what the are not. I would not recommend Trugreen. .
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