Manufacturer: Trugreen Category: Lawn Services Clear all filters (44 of 44 reviews match)
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Weeds are taking over large areas of lawn, plus brown out areas in yard.Concerned about condition of lawn. Want to have correction and repairs done before more regular treatments are done. We signed up with Scotts Lawn Service, but lawn does not seem to be as good...
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1.2
Product
Trugreen Trucomplete Lawn Service
I liked
  • Willingness to retreat after i complained
I didn't like
  • Poor customer service bad communication and bad work
#1087424
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Tru Green service is terrible my lawn has weeds and crabgrass more this year than ever after tru green serviced my lawn .The service man over applied chemicals and burned 6 areas of my lawn. Their promise of a great lawn is a fraud. They give good lip service and...
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1.0
Product
Trugreen Trucomplete Lawn Service
I didn't like
  • Service
#1085187
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Horrible customer service, lazy technicians, would NOT recommend.Too expensive and the company does not care. After 4 months, I still have weeds in my yard. RIP OFF! I rescheduled one visit to talk to the technician in person, he never knocked on the door so I missed...
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1.0
Product
Trugreen Trucomplete Lawn Service
#1083010
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Trugreen - Terrible customer service

#1085443
1.0
After having my lawn fertilized and sprayed for weeds it turned brown. It was a week before anyone came to look at it, but noone ever called me back after repeated calls so I cancelled my service and now have a brown lawn.
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Trugreen - Payment messed up and *** killer too

#1042864
1.8
Should have been paying each service but they told me I had a past due charge. Told them to stop with *** killer because it damages our zoysia. They continued applying anyway.
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Trugreen - Simple Review #1492272843
1/1

Trugreen Trucomplete Lawn Service Review

#1034700
2.0
Ruined my yard! Viney grass that was never there before they started treating my yard!
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Trugreen Trucomplete Lawn Service Review

#1026106
1.0
This place is a joke i worked my butt off a whole season and when i wanted to come back they offered 12.50 per hr. To work with dangerous chemicals. What a joke. Youre supposed to do around 800 or more lawns ler month quanity over quality. If you want a nice lawn call a smaller business who cares.
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Japanese beetles have destroyed some of my trees and bushes but TruGreen has yet to do anything about it. I can't believe they don't know this is happening to their customers, they just won't change their treatment schedule to take care of the problem. The same thing...
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1.6
Product
Trugreen Trucomplete Lawn Service
I liked
  • Ignoring customers request
#1077175
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I received a call from Trugreen on Monday July 3rd who left a voicemail informing me of my next application on Wednesday July 5th. On the 5th I received a phone call saying that my application was rescheduled for Saturday July 8 due to possible weather. No one showed...
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1.2
Product
Trugreen Trucomplete Lawn Service
I liked
  • When they decided to work and follow through with their promises
I didn't like
  • Ignored me and did not complete services
#1075556
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My lawn has has been treated by Trugreen 3 times this season. I have weeds, crabgrass, patches of some weird grass and it looks horrible. They must use some diluted liquid garbage and charge to put it on....well it does not work. They are a complete waste of money and...
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1.4
Product
Trugreen Trucomplete Lawn Service
#1073965
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I contacted True Green in February and told them I needed *** control and had several bare spots that I needed St.Augustine plugs for. I have about 3/4 acre of grass. I told them I was hosting a wedding August 15 th and needed my back yard looking nice. My back yard...
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Anonymous
Anonymous

Went on their website and wrote a letter on customer complaints section. Got an automated reply that true green would be contacting me within a day. Still, a few weeks later...

1.2
Product
Trugreen Trucomplete Lawn Service
#1073695
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Trugreen - Certain Death to your Shrubs
During a late May, 2017 application some damage was noted to evergreen shrubs about 4 or 5 days after the application.I finally ended the service because frankly, while they didn't lie when they sold me the service, they didn't represent themselves honestly. I asked up...
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1.0
Product
Trugreen Trucomplete Lawn Service
#1073359
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TruGreen Deceptive Sales Practices
TruGreen Deceptive Sales Practices
I have had TruGreen or Scott's service for several years in July 2015 a rep visited my home a without coming to the front door or having access to my large backyard left a free inspection report. The report written in large RED letters with many (11) arrows pointing...
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Anonymous
former employee

I use to work for TruGreed and these types of heavy-handed "guerrilla" sales tactics are typical. In the summer TruGreen runs what they call their "Hot Hort Days" sales campai...

2.0
Product
Trugreen Trucomplete Lawn Service
I liked
  • Lawn results
I didn't like
  • Deceptive sales practices
#1068773
Reply to reviews
We started with Trugreen in the fall, had our lawn aerated and seeded. Well I don't know what kind of seed they used but no grass ever grew. Then they came to fertilize, lime, and *** control. All we have growing are weeds!!! We asked the "service tech" why it looks...
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1.0
Product
Trugreen Trucomplete Lawn Service
I didn't like
  • Poor customer service bad communication and bad work
  • Lawn is full of weeds and bare spots
  • Experience with truegreen
#1068677
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