Product: Trugreen Tree And Shrub Care Clear all filters (37 of 37 reviews match)
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Trugreen - Tree Killers and Poor Comany
A neighbor of mine hired TruGreen to service their lawn. He cancelled due to poor service. I wished I had asked my neighbor about his experience and I wished I had gone on to read the reviews online prior to letting TruGreen into my life. I've always maintained my own...
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Anonymous
AKA Anonymous

With the multiple amount of complaints, I believe there should be lawsuits filed, even possibly class action suits. Do documentation, keep text messages, voice mails, emails, ...

1.0
Product
Trugreen Tree And Shrub Care
#1074282
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How many times do I have to call Truegreen to redo my yard and shrubs???Even when they come back, the problem is still not taken care of. I even had a problem last year with Truegreen spraying and killing all my butterfly caterpillars. I was reimbursed somewhat, but...
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2.3
Product
Trugreen Tree And Shrub Care
I didn't like
  • Grass and shrubs look the same
#1048956
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Lawn is deplorable, Tree and Shrubs are losing leaves...:Trudy: calls every week to schedule an appointment when the service has already been provided... What's wrong with not hiring people to do this job..... We rely on automation to do our jobs ..What's happened to...
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1.2
Product
Trugreen Tree And Shrub Care
#1042693
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Trugreen - Very Bad Service

#1094595
1.0
Details
TruGreen killed my shrub with the chemicals they use and they refuse to take responsibility. Just remember TruGreen a good business stays in business but a bad business falters and It's just a matter of time before you go out of business due to bad service.
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Customer service
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Trugreen - Killed all my boxwoods

#1078265
1.0
Details
I lived here 15 years, let them do a schrub treatment one time, killed them, they denied everthing, said i had bad soil, bogus lawn service, they will never admit liability, and supervisors rude.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Warranty
Website

Trugreen Tree And Shrub Care Review

#706249
for the first time I added the tree and shrub treatment and now have had flowers die plus a black film on my patio furniture, patio brick and side of house that will not wash off or rain off for months now. Can't get them to have manager call or come out yet. Monday deadline or calling EPA
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DO NOT HIRED TRUGREEN We hired them and it is even doubtful that they applied anything to our lawn and shrubs. We were away from our FL property for 3 months during the summer and when we returned, 7 of our shrubs were mostly dead from fungus. We had caterpillars on...
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Product
Trugreen Tree And Shrub Care
I didn't like
  • Deception
  • Results and customer service
  • Performance and customer service
#1005581
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We had TrueGreen for six years for lawn and shrub care.They were good the first few years but dropped the ball completely last year. Our lawn is full of weeds and TrueGreen is full of excuses. For the year they ruined the lawn we paid them $1080.28 including shrub...
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Product
Trugreen Tree And Shrub Care
I didn't like
  • Ended up with a lawn full of weeds
  • Ruined my lawn
#972356
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They require constant babysitting.Over the course of my first year for lawn and tree and shrub plans, likely called ~30 times due to their failure to show up, cancellations, failure to do the whole property, discounts earned from poor service and THEN they fail to...
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2.1
Product
Trugreen Tree And Shrub Care
I didn't like
  • Lack of honesty
  • Doing only half of job
  • Ineffective product and service
#948584
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I pay but they do not deliver.I prepaid for the entire year and twice I have been scheduled for service but no one shows up, no one calls. I call, I am put on hold but nothing happens, no service. They are violating their contract with me. You would think they would at...
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Product
Trugreen Tree And Shrub Care
#946667
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Traveled too much last year and lawn was neglected.Signed up with Scotts. I guess it was bought by Trugeen. Scotts website was better. First lawn guy was pleasant and I figured he was going to be the one doing all treatments. Not so. Dude shows up for lime treatment...
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1.3
Product
Trugreen Tree And Shrub Care
I didn't like
  • Every phone call goes to voicemail with long waits
  • Got feeling treatment dudes rush to finish to chill out in truck
  • Rushed treatments no tlc
#924132
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I happened to be home the day my service tech came.I saw he did not go into my back yard for my shrubs, and I paid for shrub care. However, on the receipt left on my front door he said he applied it. I called and inquired, and he called me back and said he would be out...
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1.6
Product
Trugreen Tree And Shrub Care
I didn't like
  • Trugreen stealing my money
#917804
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Memphis: Total scam artists!!They do not come every 5-6 weeks...more like 3-4 weeks which means they charge you more annually. 1St they almost killed half of our flower trees; do not know if they will come back ok. 2Nd They came and supposedly treated the front and...
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1.0
Product
Trugreen Tree And Shrub Care
#868371
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