We called TruGreen to fertilize our yard. My husband called them and set it up.
The second month, we receive two invoices, one for cinch bugs and the other for fertilizer. I called them to tell them we never asked for the cinch bug service and wanted to be credited back the extra 54 dollars, which was charged on top of the 54 dollars for the regular service. They pulled the voice recorded conversation up, with my husband "authorizing" the service. However, it was a foreigner that could barely speak English.
We were completely unaware the services would cost extra.
This goes to show you bad business!! People are hurting in today's economy and TRUGREEN is TAKING ADVANTAGE OF US!
Monetary Loss: $108.