6 comments

4 year customer using their service for *** control.

After multiple calls and complaints they assigned one tech to do my yard, he was able to do it.

Tech left and for the past 1 year I have called and complained. I resorted to placing flags where the weeds were (didn't work) weeds still were overtaking the yard. I spray painted standing weeds bright orange thinking the tech would take care of them. Didn't work.

I have called and complained after cutting the yard. For the last 9 days in a row I have called every day and have asked to speak with the branch manager and to set up a meeting with him/her to let them look at their work. For 9 days I have waited on the phone while they try to find me in their system (each day ((almost a joke now)) they are unable to find my records- the phone reps have used every excuse, system down, system slow, incorrect input of my data) funny the bills don't seem to have problems reaching me and the checks seem to reach them. Each day I have had an earnest phone rep say the branch manager would call me that day and set up a meeting time where they could look at the mess they have made of my yard. I am on hold (55 minutes so far today) as I write this. Each day passes with no calls from the manager supervisor.

My yard is overrun with weeds.

They have managed to kill one blackberry bush patch, but not the weeds.

They call every month and ask for me to try their other services, tree fertilization etc. when I inform them that they can't kill the weeds why would I buy any other services.

Their internal office record keeping is awful with my records.

Review about: Trugreen Lawn Fertilization Service.

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Anonymous
#446768

This evilscuba is no different than any other branch or sales manager out there in the trugreen/servicemaster family.they are nothing but a gang of crooked used car salesman.

It is a corporate mentality that forces even the decent ones to act in this manor. Everyone does whatever they have to do in fear of losing their job.

SVM companies suck.Stay far far away.

Anonymous
#446366

What does TruGreen have in common with Gypsies?They're both beggars, cheats and thieves!

:grin

What's the difference between TruGreen and the carnival?

The carnival leaves town once everyone is on to them!:p

Anonymous
Wildwood, Florida, United States #419893

I personally happen to know "evilscuba".He is really Jon Skibo, who hired on with TruGreen back in 1994 as a Salesman.

He used to tell all kinds of lies to make his sales. So it is really "the pot calling the kettle black" when *evilscuba* [a/k/a Jon Skibo] calls an upset customer a lier! Now, Mr. Skibo is a Manager for TruGreen in s.e.

Michigan.

And he does not go by the "book and rule", but instead plays "fast & loose" with the numbers just to make his Branch look good to the Region big-wigs!:roll :p :p

Anonymous
to "evilscuba" unmasked!! Albany, New York, United States #590513

Actually the person calling himself "''evilscuba''" was a TruGreen Salesman that worked at the Buffalo, N.Y. branch.

Anonymous
#269257

lol!sorry to tell ya trugreen is not like that.

all your saying is made up story.

trugreen go by the book and rule unlike more lawncares and we make sure anyone we care for is 100% happy!so ya might want think again before telling a lie!

Anonymous
Bremen, Georgia, United States #196170

Out here in washington state we call them TRU BROWN.

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