Trugreen killed my grass

518 of 1008 Trugreen reviews

I signed up with Trugreen lawn service and after the first 2 treatments, my grass was dead and I now have a brown lawn!I called customer service and they came out once to treat, they came out a second time and again treated..still have brown grass and it's rainy season, when lawns should be at thier best.

I had a manager claim he was going to come out and see what was wrong...still waiting.

They have very POOR customer service.I have reported them the BBB and placed a picute on their Facebook page, no one has responded?!

This review is a subjective opinion of a user.
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More Review Details

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
Product or service
Lawn Service
Review category
Landscaping and Gardening
review #529674

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Helpful? 3 Yes 3 1 No 1
Had the same issue 3 Yes 3
518 of 1008 Trugreen reviews

Jan 20, 2016 #1097902

Hi - I live in Coral Gables and something similar happened to my lawn. After the first service and potassium application my front lawn started getting big brown patches. I had asked them not to even treat my front lawn because it looked great and they did and now it looks terrible. My backyard has always looked bad and it continues to look bad even with two applications. A manager is supposed to call me to come to my house and review the damage. We will see...

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Oct 05, 2015 #1043489

What in God's name is a picute?

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