TruGreen is Truweeds
4 comments
This company is a farce and a scam. I have had the lawn service for two years and my lawn is FULL of weeds.
They must be spraying it with water. When I called the company, the representatives were rude and unaccommodating. The representative had the audacity to tell me that I had to reactivate my service before they could do anything to correct the lawn. Are you kidding me?
Why would I continue to pay for nothing.
This company should be put out of business and required to refund all of its clients's money. DO NOT USE THEM!!!
Monetary Loss: $1000.
Location: Conyers, Georgia
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The above comment by a Trugreen manager is a perfect example of their tactics. They even have the audacity to try it on here....lol
It's "TRU" that the Techs are under constant pressure by management to hit a high daily $$$ number. And management knows that they have to half-*** their work to hit this number.
Constant pressure is put on the Techs to hit a high $$$ number with the looming threat of being written-up or fired! Which makes it even more likely that you will have an inexperienced new guy treating your yard due to high employee turnover. This is usually the root cause behind customers complaining about lousey service & *** looking lawns! Worst case senario is when some Techs "ghost" lawns, which is just leaving a service sheet on the door without even treating the property!!!
:?
:roll :? :roll
With as little money as the techs get paid and working under fear of being fired all the time, you'll be lucky if they even treated the yard in the first place. Much less a service call.
If you sign back up, don't assume it will get any better. Lawn could improve if you're doing the right things and the lawn actually gets treated, but customer service will always suck.
You need to work to resolve your problems with TruGreen BEFORE you cancel all services. Once you cancel, TruGreen will NOT come out and work on your lawn. You MUST be an ACTIVE customer to get service calls.