TruGreen is Terrible!
TruGreen has no intention, indeed no system, to provide personalized care "just for your lawn". They do, however, take every precaution to make sure they get their money. Yes, this is a money grab with no professional implementation to provide the service they sell.
My experience in 2015 began by signing up for the number of treatments recommended by the sales rep. I foolishly assumed the treatments would handle disease control, weeds and fertilization. Not at all. Our lawn developed a few spots of a fungus known as Brown Spot. When the operator arrived to fertilize the lawn, he saw the brown spot and knew fertilization would make it spread. He fertilized anyway and did not note the problem on the leave-behind ticket.
Predictably the lawn was dead when we arrived home from vacation. My efforts to reach a manager were fruitless. I cancelled the lawn service and received a small refund for the "services" not yet completed. At that time I explained the the customer service rep. that I would not be continuing the tree and shrub service after the last application (I wanted nothing more to do with this company). Apparently, I wasn't clear enough. The treatments continued and bills started arriving. Apparently, their "welcome package" states that services will be continued (at the highest price) even after your contract ends. I eventually got the billing resolved but the experience of dealing with Trugreen was maddening. The steam is still coming out of my ears. Do Not Use Trugreen!!
Roswell, GA
Reason of review: A terrible product and no intention of addressing the problems..
Monetary Loss: $300.
TruGreen Cons: Product or billing.
Location: Roswell, Georgia
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Please avoid publishing any personal information and promotional content
Yes just want the money....