Not resolved
1 comment

Signed up for a full treatment. Told they would be out next week. Two weeks went by and no service. Dandelions are blooming nicely. Called TruGreen and was told the tech broke his ankle and they did not have a back-up. Dandelions keep growing. "When will you be out?" I ask.

"Maybe next week," replied TruGreen. "Perhaps Thursday."

Thursday comes and no service again.

Call to cancel service. Still waiting for my refund of $481. My bank has issued a suit against them for services not rendered.

A word for TruGreen, rather than wasting money mailing out fliers to attract new customers why don't you just provide outstanding service to the ones you have first?

Simply the worst customer service I have ever witnessed first hand.

Review about: Trugreen Lawn Service.

Had an Experience with Trugreen?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#142872

I cancelled my service with TruGreen quite a few years ago when they applied an unrequested chemical. I called the local customer service office and they were very unsympathetic and insisted that I pay for the service. That was the last time I did business with them!

You May Also Like