Last fall I noticed patches of lawn pulled up after mowing. Since I had a contract with Trugreen, which included grub treatment, I called and asked them to come out and identify the problem.
A tech came when I wasn't home and confirmed that I had grub damage. Documentation left behind states that "today I applied a grub curative treatment to help prevent any further damage. On our next visit, we will apply seed to the damaged area to help grass come in. If you have any questions be sure to call!" I called with questions and have gotten the run-around for 8 months.
During that time they keep calling to upsell me on additional treatments and to pay a $72 dollar invoice for treatment that I didn't authorize. The local Malvern, Pa office is now screening calls and won't answer the phone when I call. There isn't even an answering system. I've called Trugreen headquarters and they don't return calls either.
I have over an acre of property and am very concerned about the brown patches in my lawn.
I thought TruGreen was a reputable company but it appears that their treatment isn't effective and when there are problems they've found a way to insulate themselves from their customers leaving them to deal with the expense of the damage they've caused. I will be letting all my friends know about this and strongly suggest that they cancel their contracts and use another company for their lawn care.
Review about: Trugreen Lawn Service.