I have had TruGreen or Scott's service for several years in July 2015 a rep visited my home a without coming to the front door or having access to my large backyard left a free inspection report. The report written in large RED letters with many (11) arrows pointing out areas that needed treatment ASAP.
Before I had service I had my trees and shrubs inspected by another company which stated all was well. I cancelled and switched to Scott's......etc (ironically) This week a new salesperson showed up with the same M.O......RED ink, red arrows, red ASAP, didn't knock on door, no access to yard, etc. A Representative called to follow up that afternoon and I mentioned how unprofessional the TruGreen free report was.
She said that she was sorry but that is the way TruGreen trained her to do reports. So Sad!
Review about: Trugreen Trucomplete Lawn Service.
Reason of review: Poor customer service.
I liked: Lawn results.
I didn't like: Deceptive sales practices.