Product: Trugreen Customer Care Clear all filters (0 of 185 reviews match)
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Bought the usual 6 application from trugreen for trees and lawn. Two seperate programs. Pay total amount in advance...mistake. 15/year customer. Trees, bought the usual 6 applications for the year. Asked if they could lower the price some as a loyality discount. Bill...
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Trugreen Customer Care
#1307071
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I have been scheduled for a service call the past three weeks 3 times and no one called to explain what is going on. As a customer I have trying very hard not to report my problems with Trugreen. They were supposed to come today no one showed up. I called them and was...
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1.0
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Trugreen Customer Care
#1306689
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Truegreen’s workload has exceeded it’s capability to meet customer expectations. A small problem with my service technician’s performance on my property revealed a culture of bureaucracy. Call center representatives lie, supervisors never return your calls when asked...
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1.0
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Trugreen Customer Care
#1306429
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WORST CUSTOMER SERVICE, LAZIEST TECHNICIANS THERE IS! Technicians show up, dont even spray the full front yard, and leave. Supposed to be a full treatment front and back. My wife is home when they do it and she just laughs as she watches them out the window. I have to...
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1.6
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Trugreen Customer Care
I liked
  • Product is good
I didn't like
  • Service is terrible
#1304678
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I called TruGreen because I heard the company has been in business a long time. I spoke with a sales representative who told me about different plans and their prices. He said the company was running a special; the first treatment was $29.95 but if I did not purchase a...
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1.0
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Trugreen Customer Care
#1297495
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well here we go again, application 1 was to be on april 20 2018. no show no call. application 1 after I called was for 1 week later no show. application 1 after I called again was for next week no show. application 1 after I called and canceled I received another call...
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1.0
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Trugreen Customer Care
I didn't like
  • Difficulty scheduling service
  • Incomplete service
#1268232
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We had Trugreen last year w/ NO issues. This year we went thought Trugreen and had the WORST customer service issues ever! The local rep who we went through called us and asked why we canceled Trugreen, i told him WE did not cancel Trugreen my husband called regarding...
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Trugreen Customer Care
#1262401
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Trugreen - Installed dead grass

Rep claimed we didn’t water grass. Water bill went from 60 bucks a month to 300 a month. Rep called me a liar, wouldn’t even view water bills. We watered 2x more than they told us. We replaced half grass purchased from Home Depot and looks good . Still another 20 panels to go. Cancel service and they continue to call for other services. Stay away from these crooks!!!!
1.0
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Trugreen Customer Care
#1261554
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I was to have my lawn treated on april 20 2018 now its may 18 2018. And still have not seen a truegreen person . They have not showen up on 5 appointment they keep missing appointments then call and making new appointments ,why call make appointment and not show up...
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Anonymous
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Yes, not true to their word and I cancelled the service before it could ever began! they were supposed to call me back in a couple days never heard from them. I told the CSR t...

1.0
Product
Trugreen Customer Care
#1259118
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I am a current customer. All I wanted to do was add an additional service for the months of Aug and Sept. You would think they would have been happy to add additional services to an account. The local guy, 20 minutes from my house, said he was not allowed to even sell...
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Trugreen Customer Care
#1257151
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