Product: Trugreen Customer Care Clear all filters (0 of 178 reviews match)
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Bought the usual 6 application from trugreen for trees and lawn. Two seperate programs. Pay total amount in advance...mistake. 15/year customer. Trees, bought the usual 6 applications for the year. Asked if they could lower the price some as a loyality discount. Bill...
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Trugreen Customer Care
#1307071
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I have been scheduled for a service call the past three weeks 3 times and no one called to explain what is going on. As a customer I have trying very hard not to report my problems with Trugreen. They were supposed to come today no one showed up. I called them and was...
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1.0
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Trugreen Customer Care
#1306689
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Truegreen’s workload has exceeded it’s capability to meet customer expectations. A small problem with my service technician’s performance on my property revealed a culture of bureaucracy. Call center representatives lie, supervisors never return your calls when asked...
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1.0
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Trugreen Customer Care
#1306429
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WORST CUSTOMER SERVICE, LAZIEST TECHNICIANS THERE IS! Technicians show up, dont even spray the full front yard, and leave. Supposed to be a full treatment front and back. My wife is home when they do it and she just laughs as she watches them out the window. I have to...
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1.6
Product
Trugreen Customer Care
I liked
  • Product is good
I didn't like
  • Service is terrible
#1304678
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When my one year contract ended they came out and treated my yard and then billed me. When I called their response was sorry we continue service until we hear from you. They said it was in the contract but sales person never said a word. Be sure to not do a one year...
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4.1
Product
Trugreen Customer Care
I liked
  • Good value
I didn't like
  • Delivered un asked for service
#1242668
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I have advised Trugreen since last December that I no longer wanted their services. I have spoke to 4 people to cancel acct. I have spoke to 4 people to cancel acct. Just last week I spent 30-40 minutes on the phone with a gentleman that swore up and down he would...
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Anonymous
Robert Smith

The second tru green treatment the needle’s on my trees wilted . In two days they turned brown on the ends ! When we called they were unconcerned ! I seen the technician spray...

1.0
Product
Trugreen Customer Care
#1239921
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I called two days ago to simply get a quote.I was VERY clear that I only wanted a quote and that I wasn’t interesting in starting any service yet. He explained that he was 100% commission and wanted to know when he could call me back. I told him never. To end the call...
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1.0
Product
Trugreen Customer Care
#1215142
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Trugreen - Advertising

Left advertising for their service in our lawn. We have told the local branch mutiple times that we dont want their services, but they keep harrassing us to get us to sign up for their services.
1.0
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Customer service
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Diversity of Products or Services
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Trugreen Customer Care
#1198019
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Trugreen - Poor service. Scam company

https://www.highya.com/trugreen-reviews. They ignored my request for 6 weeks and would not return my calls. Promised to give results within 3 days each time i called. I finnaly cancelled and they called me the next day. Lol to late. I don’t put up wit that. I really tried and gave them a chance to make good.
1.2
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
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Product
Trugreen Customer Care
#1196976
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I am constantly being called by aggressive salesman even after I told them 2 years ago, I will never used them again.I have had a contract with another company going on the second year, but they are still calling no matter what you say as if that would change my mind....
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Product
Trugreen Customer Care
I didn't like
  • Service
  • Services
#1188250
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