Not resolved
Customer service
Product or Service Quality
Value for money

During a late May, 2017 application some damage was noted to evergreen shrubs about 4 or 5 days after the application. I finally ended the service because frankly, while they didn't lie when they sold me the service, they didn't represent themselves honestly.

I asked up front that nothing be sprayed on my property, all granular application. They sprayed every time anyway. Spray obviously ends up everywhere, and ended up killing a very established, beautiful evergreen shrub which I summarily had to replace at a cost of 180.00. I ended the service (thank God!) and asked for a call from the manager.

Two days later he called, and naturally lied through his teeth about what the chemical 2,4-d can do to sensitive plants or shrubs, not just weeds. They refuse to pay at this time, so we shall take the death by a thousand cuts approach by posting this to social media.

Product or Service Mentioned: Trugreen Trucomplete Lawn Service.

Reason of review: Damaged or defective.

Monetary Loss: $180.

Preferred solution: Full refund.

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