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1.5

On 10/23/17 approximately 8:15 in the morning, the door bell rang. I didn't answer it because I was painting an upstairs bathroom.

I looked out to see a TrueGreen truck in front of my house with a guy sitting in it. What I didn't realize is that TruGreen had bought LawnDawg yard services and was actually there to service my yard. I kept walking around the house and looking out to see what he was doing and I would look out the window and didn't see him. About 10 min went by and I saw him raise a regular lawn spreader on to his truck.

I was surprised to see this since Lawn Dawg always used a power spreader. he sat in the truck playing with his computer for about 6 min then took off. I would say he was at my house for not much more than 15 min total and half of that was playing in his truck. when I looked at the receipt it said that he applied 36 lbs of Nitrogen.

Now ther reason why I called a service is because in addition to the cost and handling of all the material It would take me at least half an hour to apply a treatment and approximately 2 stops to refill the spreader. the employee did put some material down but it was so sparse I cant imagine that it would do anything . I noticed he took two to three passes in the front yard and what looked like 2 passes in the back yard. This would have been fine for a power spreader but i have over half an acre.

I can tell you from doing it myself that what he did was short of properly covering the entire property and there is no way to drop almost 37 pounds of material in less than 10 min.

Like I said he did drop material but the 36 + pounds must have been a calculation and not actual weight. More importantly there is no way to do it without a power spreader effectively in such a short period of time.

Reason of review: Bad quality.

Monetary Loss: $108.

Preferred solution: refund for the value of the service not properly rendered.

Location: Fairfield, CT 06825, USA

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Guest

they did the same thing to us last year before I finally fired them completely. They knew they had a problem with an employee and at lest 8 other customers they knew of with same issue and THEY NEVER EVEN FIRED HIM!.

Today saw the same thing at my neighbors house who confronted tech who argued with him.

Told my neighbor I will be his witness. the tech did NOT apply product to his entire lawn - a couple passes and not even on entire yard.