Not resolved
Customer service

Sneaked into our gated Florida community by following a guest and was observed going door to door trying to see who was not home. He was also observed going around houses into the backyards of houses where residents were not home.

He was first asked to leave but continued his activities. He was then ordered to leave at which point he began loudly arguing cursing and using obscenities. He tried to physically intimidate me and I informed him I would stomp him into the ground at which point he left. Complaints to Trugreen and the parent company ServiceMaster have gone unanswered.

Posted to their FB page and got a response that they'd investigate but nothing followed. We now have a community wide alert for Trugreen sales people and will trespass them when caught.

Name ALAN DALE was on the door hangers he left with a phone number 407-627-8245. He was driving a black Kia which bore no markings indicating an association with Trugreen with a Florida personalized tag "CDALE."

Product or Service Mentioned: Trugreen Sales Representative.

Reason of review: Trespassing, rude and aggressive sales people.

Preferred solution: Cease trespassing.

I didn't like: Solicitor trespassing cursed and threatened when told to leave.

  • Agressive Sales People
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Fenton, Michigan, United States #1296649

As an f.y.i. There is no point in contacting ServiceMaster in regards to TruGreen, as SVM no longer is the parent/owner of TG. TruGreen is owned by the private investment firm Clayton, Dubilier & Rice, (CD&R) out of New York City.

to CDR #1296712

That phone # is registered as a mobile phone owner in the greater Orlando, FL area. Sounds like the salesman may be using his personal phone. If not, then a company (local branch) issued cell phone.

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