We called TruGreen for a free lawn analysis. They came out quickly and gave us an estimate. We were told someone would be calling us. The calls started the same day with them telling us they were calling to setup service. I told them we were still in the process of selecting a lawn service and would wait until all estimates were in. Unfortunately, the girl with whom I spoke did not pass this information along because I continued to get phone calls trying to set up service.
One day someone from their service called to apologize and said he misunderstood. He claimed we said we wanted service setup. I explained we were only asking for an estimate and if we liked their estimate best, we would call them.
Apparently, they did not want to wait for a call from us because the phone calls continued, some up to 9PM at night.
I have finally written a letter to the company asking them to stop the plethora of calls we are receiving daily and nightly. Hope the letter will get our point across.
Review about: Trugreen Lawn Service.