After five years, I cancelled this expensive and ineffective lawn fertilize and pesticide service on behalf of my mother last June (2017). The grass coverage is no better than it was 5 years ago.
Their advice was to stop using lawn cutting services that spread weeds from their dirty blades. In other words, it was my mother's fault. I have the cancellation number. I paid the balance and received a confirmation email our relationship with Trugreen was over.
Yet, their local barkers continue to call my mother trying to convince her that "it is imperative" she have them come over to spray for cinch bugs. Imperative? Cinch bugs? Really?
Ever try to explain what a cinch bug is to an 82 year old with Alzheimers?
She was literally in tears. I called and left heated messages to not call anymore but it continues.
Product or Service Mentioned: Trugreen Sales Representative.
Reason of review: Poor customer service.