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We always had a nice lawn. Last year my husband wanted to turn lawn care over to a service as he is getting older.

TruGreen in one season totally destroyed our lawn,. By Fall we had large areas of just plain dirt. They promised they would fix it, but just made it worse. By Spring they said again they would fix it, but then wanted to charge us.

When we told them no, they continued for months to call and badger us and then when we told them we just wanted a refund , they actually used our credit card from last season to try to sign us up for more services without our knowledge. Now it is April, we have had to hire someone to totally redo our lawn. So basically we paid money to TruGreen to have our lawn destroyed. They are a dishonest, incompetent company with no customer support.

They won't even try to accommodate any complaints, or to make their customers happy. We are in NJ and used their Farmindale office. I can say with great certainty that no one on our street will ever use them.

We are an advertisement for how to have TruGreen destroy a lawn which used to be one of the best in the neighborhood. Really bad company!

Reason of review: Poor customer service.

Monetary Loss: $600.

Preferred solution: Full refund.

TruGreen Cons: Destroyed our lawn, Destroyed lawn.

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