Latest review first
SATURDAY FEBRUARY 16,2019 I HAVE RECEIVED 3 PHONE CALLS BEFORE 2PM REGARDING TRING TO GET MY BUSINESS I AM PUTTING TRUGREEN ON NOTICE THAT AS OF MONDAY FEBRUARY 18, 2019 I WILL BE CONTACTING ALL INVESTIGATIVE REPORTERS FOR CHANNEL 4,5,8, & 11 TO PUT TRUGREEN ON DFW...Read more
I used Truegreen on one of my properties and thought because they were well know that it should work. However, I paid a standard amount and they come out as they promise but I noticed that they always try to upsale you on other products. I decline over and over again...Read more
TruGreen - Killed my lawn
I had tru green cone out in the Fall for chinch bugs. After 3 applications my lawn needs to be completely resodded. Back yard looks like a weed field. Tru Green says this is normal and they just need to be mowed. Well then what's the point of weed treatments? Waste of money. Buy your own weed and feed and do it yourself twice a year. This company is an enormous rip off if you actually have an issue.
I've never been more embarrassed in my life by someone over the phone like this before. I was called by a gentleman from true green by the name of Mark letting me know about issue going on with my lawn, after explaining to me the issues and than the price I let Mark...Read more
TruGreen - Obnoxious sales persons.
This company services the Venice, Florida area. They have a reputation for pushiness and rudeness to their customers. I and several neighbors have experienced this on several occasions over the years. I would not recommend this company as there are other representatives from other companies whom are not pushy and annoying.
TruGreen - Worst Customer Service Ever
Dont waste your money with this company. First they lie to you in order to sell you a program. You prepaid them , have issue in the interim, the technicians dont know what they are talking about ( ask me to purchased cow soil to fix my issue and scrape the dead grass) and they dont want to refund you all the money you already pay. In addition: they promised to you a call back to follow up but that never happens. The worst thing is that corporate level careless. Grass still dead and full of weeds. Look for a local companies to treat your lawn. Better service and always provide the extra mile. Good Luck
TruGreen - Prices
I had service plan in 2017. account # 7004726679. treatment was for front and rear lawn. I eliminated the rear lawn, but they would not lower the rate, which was $35.00 per treatment. The front lawn is under 1000 square feet, and now they are asking $55.00 per treatment. less footage, more money. If I could get a fair price, I would renew service. The technician can service the front lawn is 10 minutes time.
I didn't like
- Less footage more money
TruGreen in Andover, Massachusetts - Destroys personal property and will not take responsibility
*** showed up one day and went about applying chemicals while my son's hockey gear was drying on the lawn. The paid no regard to the equipment and sprayed it down destroying over $200 dollars in gear. When I called them on it they denied responsibility. I cancelled the account and refused to pay the 47$. Didn't hear anything further from them until 4 years later when they placed it with collections. Their service absolutely sucks!
I witnessed a Tru Green employee, Dan Buck, drive a large aerating-type machine along my sidewalk. As the machine was too wide to fit, it was crushing the landscaping bricks, which were set on-pointe along the sidewalk. I spoke with the two other employees on site, who...Read more
I didn't like
- Destructive and deceptive staff and management
TruGreen - Another pissed customer
On many occasions Trugreen has failed to perform as they had been contracted for. On the last application the application was applied to my lawn while ¾ of the lawn was coved with 2” of leaves. I have in the past been informed that Trugreen had not made a complete application for my lawn. I have been billed for a service that was not made.
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