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Pissed Consumer Interviews ?

I have contacted the company many of times and the owner of the property next door, each time you spray their lawn, my dogs fall ill. Your Lawn care (Supposivley safe for animals) Has caused my dogs to have renal failure, and now they are having seizures with vomiting an I have suffered two heart attacks since you started spraying. I have had enough!! this is going on the second year fighting with this company and I am going to contact every MP and Department of Agriculture and not giving up unit You STOP killing animals. I am getting the toxic report and going to CTV news and all I can ... https://www.facebook.com/trugreencomplaints/ go to this sight and read how many animals you have killed. I am not going to tolerate this another year!!!! I am going to petition the neighborhood and have this issue dealt with once and for all. I have gotten no where with your company, you won't hand over any info/MSDS sheets on your products. YOUR obviously trying to hide the information. The fight is just beginning.
To get into direct contact with the President/CEO of TruGreen, here is the direct line to his office: 901-597-1964. This number is answered by his personal secretary at the TruGreen Corporate Headquarters in Memphis, TN. You can also email his office at...
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Anonymous
Anonymous

I have gone online submitted my cancell. I have wrote a letter for cancellation. I have talked to the TruGreen guy that Services my lawn. I have talked to the supervisor who d...

Anonymous
Teresa Thompson

Dear Jim my name is Teresa Thompson and I have been doing business with you for at least 18 years in 2011 your company chemically burned my yard and has made feeble attempts t...

#313447
Reply to reviews
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
I have been with TruGreen for one year. I had a lot of weeds so entered a year-long contract with them. The first technician did not spray the entire yard, claiming the gates were locked (there is a latch on one gate and an open, hanging lock on the other one - for...
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Anonymous
Doc Ben

Good luck with having them show up as scheduled and on theright day, let alone knowing at least a 4 hour window. It would be convenient to know morning or afternoon, but every...

Anonymous
Anonymous

Same exact nightmare for me. Damaged lawn and same experience with customer service. Horrible!

2.8
I liked
  • Last technician
I didn't like
  • Not being able to talk directly to a manager
  • No attempt to rectify situation
#1051253
Reply to reviews
In 2016 I had Scott's Lawn service that was bought by TruGreen during the year. By the end of 2016 my lawn was in the worst shape ever with lots of weeds and bare patches in spite of their promise. In the fall I signed up for aeration and seeding and was promised a...
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Anonymous
valerie

After reading all the complaints of how hard it is to cancel TruGreen, I came up with a plan. FIRST of all I used their instant message live chat thing to initiate the convers...

1.0
I didn't like
  • Customer service
#1017916
Reply to reviews
The purpose of this four part essay is to clarify the problems which ail the TruGreen-ChemLawn company, why they are problems, and exactly what causes the situations in reference. The overall content of this essay will be broken down into four parts regarding issues in...
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Anonymous
Pete

I would like to express my appreciation to the author of this comment. Absolutely revealing from an insiders perspective. Thank you for taking the time to inform fellow cons...

Anonymous
Jack Screwed

The place is awful. Long hours, no lunch or breaks and forget about time off for doctor or family. What a mistake I made!

#345608
Reply to reviews
With as many customers and employees that have complaints against Trugreen, it's no wonder they get sued all the time. Latest is a class action for employees who were not paid properly (ie. Chinese overtime). Check out texasovertimeattorneys.com. they'll tell you...
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Anonymous
John Kleja

I have a Fescue lawn in my yard. Some of the fescue grass was good and strong and we re seeded in February which a good time to do so. The new grass came up and it was beautif...

Anonymous
Corey Mantooth

They told me I was a *** for knowledge of science and I didn't have the same religion as my boss then fired me for it.... currently under way to sue them yet again

#304972
Reply to reviews
Trugreen - Killed grass
Trugreen - Killed grass
Trugreen - Killed grass
Trugreen - Killed grass
Trugreen - Killed grass
Trugreen - Killed grass
Trugreen - Killed grass
Trugreen - Killed grass
Trugreen - Killed grass
Trugreen - Killed grass
Here is how my lawn looks like after Trugreen service 05/29/18 They killed my lawn, don’t use them. They have no clue about lawn care.
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Anonymous
Carl

We had are grass killed back in July, and we were told not to pay the grub treatment. Now they keep sending us a bill to pay it.

1.0
#1272744
Reply to reviews
Trugreen - 2 weeks later and still horrible service
Trugreen - 2 weeks later and still horrible service
Trugreen - 2 weeks later and still horrible service
Trugreen - 2 weeks later and still horrible service
Trugreen - 2 weeks later and still horrible service
Trugreen - 2 weeks later and still horrible service
Trugreen - 2 weeks later and still horrible service
So its been 2 weeks and my yard still looks like crap , they finally called me back about coming out repair / seeding my yard to start getting my yard back in the right direction , so Truegreen scheduled my seeding for the 28th of this month and i had my daughter...
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1.0
#1369248
Reply to reviews
Trugreen - Burnt grass
Trugreen - Burnt grass
Trugreen - Burnt grass
Trugreen - Burnt grass
Trugreen - Burnt grass
Trugreen - Burnt grass
Trugreen - Burnt grass
Trugreen - Burnt grass
After they spray my lawn around sept. 23 after a few day notice that grass was turning brown in spot in my front lawn and back lawn they was many spot. I call turgreen about a week later and explain to them my problem . They told me they would send a manager out to...
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#1355712
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Trugreen - "We treated for grubs"
Trugreen - "We treated for grubs"
Trugreen - "We treated for grubs"
Our neighbors, also Trugreen customers, lost their yard to grubs. Next we lost our yard. We paid for preventative grub treatment at the beginning of the summer, and yet I dug up a bucket of grubs last week. This was a full week after they came out to treat the grubs a...
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Anonymous
Anonymous

Grubs absolutely travel from yard to yard if said yards are adjacent. Absolutely. They do not recognize legal boundaries or property rights. Whomever fed you that line about g...

1.0
#1357427
Reply to reviews

Contact Trugreen

Mailing Address:
860 Ridge Lake Boulevard
Memphis, TN 38120
USA
Phone:
(800) 464-0171
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Trugreen - Ruined my lawn/Poor service
Trugreen - Ruined my lawn/Poor service
Trugreen - Ruined my lawn/Poor service
Trugreen - Ruined my lawn/Poor service
Trugreen - Ruined my lawn/Poor service
Trugreen - Ruined my lawn/Poor service
Trugreen - Ruined my lawn/Poor service
Opened account with tru green this spring. Front and back lawn were in excellent shape but I tried tru green as there advertising and price was enticing. Shortly after first application in spring. Noticed spots in late spring and called and it was determined to be a...
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I didn't like
  • Customer service or service of company
#1325547
Reply to reviews