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To get into direct contact with the President/CEO of TruGreen, here is the direct line to his office: 901-597-1964. This number is answered by his personal secretary at the TruGreen Corporate Headquarters in Memphis, TN. You can also email his office at...
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Anonymous
Anonymous

Same issue with my lawn. I just filed a complaint with BBB. I have wasted 4 calls and 2 hours trying to get hem off my back and they came without notice! I cancelled their ser...

Anonymous
Nancy

TruGreen calls five times a day we are on the Do Not Call List I've reported them to the Federal Trade Commission I am disgusted with them we fired them months ago they did no...

#313447
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TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
I have been with TruGreen for one year. I had a lot of weeds so entered a year-long contract with them. The first technician did not spray the entire yard, claiming the gates were locked (there is a latch on one gate and an open, hanging lock on the other one - for...
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Anonymous
Anonymous

Same exact nightmare for me. Damaged lawn and same experience with customer service. Horrible!

2.8
I liked
  • Last technician
I didn't like
  • No attempt to rectify situation
  • Not being able to talk directly to a manager
#1051253
Reply to reviews
With as many customers and employees that have complaints against Trugreen, it's no wonder they get sued all the time. Latest is a class action for employees who were not paid properly (ie. Chinese overtime). Check out texasovertimeattorneys.com. they'll tell you...
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Anonymous
Corey Mantooth

They told me I was a *** for knowledge of science and I didn't have the same religion as my boss then fired me for it.... currently under way to sue them yet again

Anonymous
Anonymous

They don't get social security numbers so therefore can't hold you to anything. They will play the collections game as long as you take the bait

#304972
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The purpose of this four part essay is to clarify the problems which ail the TruGreen-ChemLawn company, why they are problems, and exactly what causes the situations in reference. The overall content of this essay will be broken down into four parts regarding issues in...
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Anonymous
Pete

I would like to express my appreciation to the author of this comment. Absolutely revealing from an insiders perspective. Thank you for taking the time to inform fellow cons...

Anonymous
Jack Screwed

The place is awful. Long hours, no lunch or breaks and forget about time off for doctor or family. What a mistake I made!

#345608
Reply to reviews

Featured

Trugreen ruined my lawn
Trugreen ruined my lawn
Trugreen ruined my lawn
I installed new sod and serviced my lawn the first year and had zero issues. Due to time constraints, I hired Trugreen to service it. They ruined my lawn. My entire back and side yard is completely ruined. Trugreen never fixed the problem and I am now left with a...
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Anonymous
Annomous

I had all of the above issues as stated above. I am furious!!

Anonymous
Anonymous

They did the same to mine and said it was my lawn. Funny that I never had the problem before they started putting there crap on my lawn. now my lawn is better after months of ...

1.0
#1182229
Reply to reviews
In 2016 I had Scott's Lawn service that was bought by TruGreen during the year. By the end of 2016 my lawn was in the worst shape ever with lots of weeds and bare patches in spite of their promise. In the fall I signed up for aeration and seeding and was promised a...
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1.0
I didn't like
  • Customer service
#1017916
Reply to reviews
I used to have TruGreen lawn care. Their contracted services are good. With them, I didn't have weeds, crab grass, or grubs. However, what they did in the Fall completely turned me off and I would never use them again. In the late Fall, they contact me regarding extra...
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2.5
#1210566
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About five years ago I contacted TruGreen to get a quote on their services. After thinking things over i decided not to go with any of their services. A couple of months later i received a sales call from TruGreen where i informed the sales rep that i was not...
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Anonymous
Josh martin

I used them for a year and cancelled before this winter.. as of today 2/26/18 they call me once to twice a week.. this has been going on for almost 5 months now and I have ask...

#1167028
Reply to reviews

Resolved Featured

Trugreen - Never again!
Trugreen - Never again!
Trugreen - Never again!
Trugreen - Never again!
I will NEVER EVER EVER EVER EVER use TruGreen again!!! I have stamped concrete driveway with a dark brown perimeter along with a dark brown mail box and fence. Three times they have over sprayed these areas leaving a white spray residue all over everything brown. It...
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1.3
I didn't like
  • No resolution to my complaint
#1017972
Reply to reviews
Trugreen - Not anymore!
Trugreen - Not anymore!
Trugreen - Not anymore!
Trugreen - Not anymore!
After 2 years of throwing money away with TruGreen, I saw them say they did my entire acre in 7 minutes! I spent $ 1000 to have an area re-sodded and they killed that off in a month as well. After dozens of phone calls, 99% of which were never returned, I have had...
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1.0
#1185375
Reply to reviews