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To get into direct contact with the President/CEO of TruGreen, here is the direct line to his office: 901-597-1964. This number is answered by his personal secretary at the TruGreen Corporate Headquarters in Memphis, TN. You can also email his office at...
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Anonymous
Anonymous

I had just aerated and over seeded my lawn on a Sunday. Tuesday they show up unannounced leave a voicemail and proceed to *** and feed my lawn most likely preventing my seed ...

Anonymous
Heather H

TruGreen burnt and killed off a huge portion of my lawn. After 3 weeks of calling and email they still have not refunded all monies I have paid their company this year. They w...

#313447
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TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
I have been with TruGreen for one year. I had a lot of weeds so entered a year-long contract with them. The first technician did not spray the entire yard, claiming the gates were locked (there is a latch on one gate and an open, hanging lock on the other one - for...
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Anonymous
Anonymous

Same exact nightmare for me. Damaged lawn and same experience with customer service. Horrible!

2.8
I liked
  • Last technician
I didn't like
  • No attempt to rectify situation
  • Not being able to talk directly to a manager
#1051253
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With as many customers and employees that have complaints against Trugreen, it's no wonder they get sued all the time. Latest is a class action for employees who were not paid properly (ie. Chinese overtime). Check out texasovertimeattorneys.com. they'll tell you...
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Anonymous
Corey Mantooth

They told me I was a *** for knowledge of science and I didn't have the same religion as my boss then fired me for it.... currently under way to sue them yet again

Anonymous
Anonymous

They don't get social security numbers so therefore can't hold you to anything. They will play the collections game as long as you take the bait

#304972
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Trugreen - They destroyed my lawn!
1/1

Trugreen - They destroyed my lawn!

Trugreen
#1141353
1.7
Details
We have used TruGreen for our lawn treatment over the past 10 years and they have been fine. When we moved to Tomball, Texas I contacted them to donkawn service. I have to say I wasn’t overly impressed with the initial contact I had but assumed the service would be the same. A year later I have a dead lawn. These guys don’t know what they are doing!
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Customer service
Discounts and Special Offers
Diversity of Products or Services
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Trugreen - I was an enployee and treated like ***

Trugreen
#1162882
1.0
Details
My friend passed away and my manager told me I was lying about it to get out of working. He thought I was lying because there was no article in the paper about a man killing himself. So needless to say TruGreen is a very shitty company to work for.
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Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
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Value for money
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Website

Trugreen - Worthless *** Control

Trugreen
#1154165
Worst company i have ever dealt with!! Poor quality of service....still have weeds after 3 applications!!!
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Trugreen - Billing and service

Trugreen
#1138112
1.2
Details
When I signed up told me different amount but billed different amount. Didn’t perform service but got a bill. When I challenged them told me it was an error by the system. I don’t trust them.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
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Value for money
Warranty
Website
The purpose of this four part essay is to clarify the problems which ail the TruGreen-ChemLawn company, why they are problems, and exactly what causes the situations in reference. The overall content of this essay will be broken down into four parts regarding issues in...
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Anonymous
Pete

I would like to express my appreciation to the author of this comment. Absolutely revealing from an insiders perspective. Thank you for taking the time to inform fellow cons...

Anonymous
Jack Screwed

The place is awful. Long hours, no lunch or breaks and forget about time off for doctor or family. What a mistake I made!

#345608
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Resolved Featured

Trugreen - Never again!
Trugreen - Never again!
Trugreen - Never again!
Trugreen - Never again!
I will NEVER EVER EVER EVER EVER use TruGreen again!!! I have stamped concrete driveway with a dark brown perimeter along with a dark brown mail box and fence. Three times they have over sprayed these areas leaving a white spray residue all over everything brown. It...
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1.3
I didn't like
  • No resolution to my complaint
#1017972
Reply to reviews
Trugreen - Really PISSED at Truegreen
Trugreen - Really PISSED at Truegreen
Trugreen - Really PISSED at Truegreen
Trugreen - Really PISSED at Truegreen
Trugreen - Really PISSED at Truegreen
Trugreen - Really PISSED at Truegreen
Trugreen - Really PISSED at Truegreen
We have been customers of True Green got many years. In the beginning the service was ok. Our lawn did improve. The second year it appeared to get better. As time went on the lawn began to get more weeds, more Crabgrass, and even GRUBS! Phone calls to customer service...
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1.0
I liked
  • Price
I didn't like
  • Experience with truegreen
  • Customer service or service of company
#1088944
Reply to reviews
In 2016 I had Scott's Lawn service that was bought by TruGreen during the year. By the end of 2016 my lawn was in the worst shape ever with lots of weeds and bare patches in spite of their promise. In the fall I signed up for aeration and seeding and was promised a...
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1.0
I didn't like
  • Poor customer service
#1017916
Reply to reviews
Trugreen - They suck, and they are heartless!
Trugreen - They suck, and they are heartless!
This is hard for me to post, but I feel like I have to. On Monday, we had a Tru Green technician come to service our lawn. At that time our six month old puppy was running around in the back yard. The Tru Green technician failed to knock or ring our doorbell to let me...
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#1167451
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Trugreen - Lawn care professional?
Trugreen - Lawn care professional?
Trugreen - Lawn care professional?
Trugreen - Lawn care professional?
Trugreen has treated my yard for 5+ years. Service was good first couple of years, although cost of service continually increases over time. This year my yard developed some small areas with fungus in St Augustine grass. After multiple services from spring of 2017...
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#1101515
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Trugreen - Awful service by lawn care company
Trugreen - Awful service by lawn care company
Trugreen - Awful service by lawn care company
Trugreen - Awful service by lawn care company
Horrible company. I switched from other company to them because they offered me a better deal. I had them (Trugreen) for more than a year and when I started to notice that my grass wasn't looking good I decided to call them to notify it. What they did was to offer me...
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2.5
#1056372
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