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To get into direct contact with the President/CEO of TruGreen, here is the direct line to his office: 901-597-1964. This number is answered by his personal secretary at the TruGreen Corporate Headquarters in Memphis, TN. You can also email his office at...
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Anonymous
BTlaylay

My Boyfriend is a good worker and started with trugreen towards the end of the year in 2017. As soon as he started back up with them this year, they have worked him like a sla...

Anonymous
Steve

I'm sure you could care less about my problem, but it will make me feel better venting my problem to you. I made the mistake of hiring Trugreen for my lawncare approx. 120 day...

#313447
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TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
I have been with TruGreen for one year. I had a lot of weeds so entered a year-long contract with them. The first technician did not spray the entire yard, claiming the gates were locked (there is a latch on one gate and an open, hanging lock on the other one - for...
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Anonymous
Doc Ben

Good luck with having them show up as scheduled and on theright day, let alone knowing at least a 4 hour window. It would be convenient to know morning or afternoon, but every...

Anonymous
Anonymous

Same exact nightmare for me. Damaged lawn and same experience with customer service. Horrible!

2.8
I liked
  • Last technician
I didn't like
  • No attempt to rectify situation
  • Not being able to talk directly to a manager
#1051253
Reply to reviews
The purpose of this four part essay is to clarify the problems which ail the TruGreen-ChemLawn company, why they are problems, and exactly what causes the situations in reference. The overall content of this essay will be broken down into four parts regarding issues in...
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Anonymous
Pete

I would like to express my appreciation to the author of this comment. Absolutely revealing from an insiders perspective. Thank you for taking the time to inform fellow cons...

Anonymous
Jack Screwed

The place is awful. Long hours, no lunch or breaks and forget about time off for doctor or family. What a mistake I made!

#345608
Reply to reviews
Trugreen - Killed grass
Trugreen - Killed grass
Trugreen - Killed grass
Trugreen - Killed grass
Trugreen - Killed grass
Trugreen - Killed grass
Trugreen - Killed grass
Trugreen - Killed grass
Trugreen - Killed grass
Trugreen - Killed grass
Here is how my lawn looks like after Trugreen service 05/29/18 They killed my lawn, don’t use them. They have no clue about lawn care.
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1.0
#1272744
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In 2016 I had Scott's Lawn service that was bought by TruGreen during the year. By the end of 2016 my lawn was in the worst shape ever with lots of weeds and bare patches in spite of their promise. In the fall I signed up for aeration and seeding and was promised a...
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Anonymous
valerie

After reading all the complaints of how hard it is to cancel TruGreen, I came up with a plan. FIRST of all I used their instant message live chat thing to initiate the convers...

1.0
I didn't like
  • Customer service
#1017916
Reply to reviews
With as many customers and employees that have complaints against Trugreen, it's no wonder they get sued all the time. Latest is a class action for employees who were not paid properly (ie. Chinese overtime). Check out texasovertimeattorneys.com. they'll tell you...
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Anonymous
John Kleja

I have a Fescue lawn in my yard. Some of the fescue grass was good and strong and we re seeded in February which a good time to do so. The new grass came up and it was beautif...

Anonymous
Corey Mantooth

They told me I was a *** for knowledge of science and I didn't have the same religion as my boss then fired me for it.... currently under way to sue them yet again

#304972
Reply to reviews
Trugreen - Ruined my lawn/Poor service
Trugreen - Ruined my lawn/Poor service
Trugreen - Ruined my lawn/Poor service
Trugreen - Ruined my lawn/Poor service
Trugreen - Ruined my lawn/Poor service
Trugreen - Ruined my lawn/Poor service
Trugreen - Ruined my lawn/Poor service
Opened account with tru green this spring. Front and back lawn were in excellent shape but I tried tru green as there advertising and price was enticing. Shortly after first application in spring. Noticed spots in late spring and called and it was determined to be a...
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I didn't like
  • Customer service or service of company
#1325547
Reply to reviews
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Trugreen - Bad, bad. Burnt grass

Trugreen - Bad, bad. Burnt grass
Trugreen - Bad, bad. Burnt grass
Trugreen - Bad, bad. Burnt grass
Trugreen - Bad, bad. Burnt grass
The Tru Green company in Cedar Rapids, IA has no clue what their doing. Our first treatment last week the guy burnt our grass. It was gorgeous until they came. Keep them away from your yard. Each time they come they have someone new that they trained.
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Warranty
Website
#1277711
Reply to reviews
Trugreen - Destroyed my lawn, and crabgrass took over
Trugreen - Destroyed my lawn, and crabgrass took over
We recently canceled our account because of TRUGREEN'S Treatment. In the past, our Lawn was the envy of our neighbors. Now, for the past few weeks, I have been feverishly fighting to restore my lawn that so burnt and with an overwhelming amount of crabgrass. I have...
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Anonymous
Don Gaylord

Same thing happened to my lawn. For 41 years had one of the best looking lawns in the sub division. The trouble started after Tru Geen took over for Happy Turf. If you are thi...

1.2
I liked
  • Trugreen rid my lawn of clovers and dandelions
I didn't like
  • Got no response to my complaint
  • Very unhappy with service
  • How they killed my lawn
#1313251
Reply to reviews

Featured

Trugreen ruined my lawn
Trugreen ruined my lawn
Trugreen ruined my lawn
I installed new sod and serviced my lawn the first year and had zero issues. Due to time constraints, I hired Trugreen to service it. They ruined my lawn. My entire back and side yard is completely ruined. Trugreen never fixed the problem and I am now left with a...
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Anonymous
Annomous

I had all of the above issues as stated above. I am furious!!

Anonymous
Anonymous

They did the same to mine and said it was my lawn. Funny that I never had the problem before they started putting there crap on my lawn. now my lawn is better after months of ...

1.0
#1182229
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