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Pissed Consumer Interviews ?

I have contacted the company many of times and the owner of the property next door, each time you spray their lawn, my dogs fall ill. Your Lawn care (Supposivley safe for animals) Has caused my dogs to have renal failure, and now they are having seizures with vomiting an I have suffered two heart attacks since you started spraying. I have had enough!! this is going on the second year fighting with this company and I am going to contact every MP and Department of Agriculture and not giving up unit You STOP killing animals. I am getting the toxic report and going to CTV news and all I can ... https://www.facebook.com/trugreencomplaints/ go to this sight and read how many animals you have killed. I am not going to tolerate this another year!!!! I am going to petition the neighborhood and have this issue dealt with once and for all. I have gotten no where with your company, you won't hand over any info/MSDS sheets on your products. YOUR obviously trying to hide the information. The fight is just beginning.
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TruGreen - Prices

I had service plan in 2017. account # 7004726679. treatment was for front and rear lawn. I eliminated the rear lawn, but they would not lower the rate, which was $35.00 per treatment. The front lawn is under 1000 square feet, and now they are asking $55.00 per treatment. less footage, more money. If I could get a fair price, I would renew service. The technician can service the front lawn is 10 minutes time.
1.9
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Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
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Turnaround Time
Value for money
Warranty
I didn't like
  • Less footage more money
#1451858
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TruGreen in Andover, Massachusetts - Destroys personal property and will not take responsibility

*** showed up one day and went about applying chemicals while my son's hockey gear was drying on the lawn. The paid no regard to the equipment and sprayed it down destroying over $200 dollars in gear. When I called them on it they denied responsibility. I cancelled the account and refused to pay the 47$. Didn't hear anything further from them until 4 years later when they placed it with collections. Their service absolutely sucks! Wtf
#1443962
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TruGreen - Deceptive and Destructive Green
TruGreen - Deceptive and Destructive Green
TruGreen - Deceptive and Destructive Green
I witnessed a Tru Green employee, Dan Buck, drive a large aerating-type machine along my sidewalk. As the machine was too wide to fit, it was crushing the landscaping bricks, which were set on-pointe along the sidewalk. I spoke with the two other employees on site, who...
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1.0
I didn't like
  • Destructive and deceptive staff and management
#1436866
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TruGreen - Deceptive and Destructive Green
TruGreen - Deceptive and Destructive Green
TruGreen - Deceptive and Destructive Green
I witnessed a Tru Green employee, Dan Buck, drive a large aerating-type machine along my sidewalk. As the machine was too wide to fit, it was crushing the landscaping bricks, which were set on-pointe along the sidewalk. I spoke with the two other employees on site, who...
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Anonymous
Anonymous

Forget all about the BBB ; they can and will do nothing. They are not the Commerce Police and have no legal representative authority. That is an urban legend which really need...

#1436858
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TruGreen - Another pissed customer

On many occasions Trugreen has failed to perform as they had been contracted for. On the last application the application was applied to my lawn while ¾ of the lawn was coved with 2” of leaves. I have in the past been informed that Trugreen had not made a complete application for my lawn. I have been billed for a service that was not made.
#1417999
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Attempted to obtain service to maintain our healthy and loved Silver Bismarck palm to prevent palmetto weevil infestation. Our tree service sugested that Mike at TruGreen is the expert for this. We called requesting an appointment with him. a SALES PERSON ARRIVED (NOT...
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1.7
I didn't like
  • Exceptionally poor customer service and follow-up
#1412191
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TruGreen - Not customer friendly

Called company in Londonderry NH . They come when they want , no notice and fertized my leaves with two applications on one day on 11/29. One day they showed up but it was raining so hard that they did not apply but it was recorded as an application. Mgr. IS A 0!
#1410927
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I had a beautiful green yard with a few weeds so I purchased nine treatments to get rid of the weeds and make my yard the best one on the block again. After spending $325.15, I have no grass in my yard! Each time I spoke with a technician, I got a different excuse as...
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#1409876
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I have had you for a year come Dec. We have done everything that the care person has ask us to do. When it rain we have no control of TOO much watering. Our community cuts our grass so its always done by there blade height. My lawn looks horrible! It looks just like it...
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#1407414
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TruGreen - Destroyed my lawn
In may of 2018 i complained about the edges of my lawn dying. They told me it was the landscaper. Well it wasnt it was trugreen. They callvthrmselves resodding the lawn. They half resodded the lawn empty spaces everywhere whole lawn is dying. My advice to any customer...
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1.0
#1402836
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