This is hard for me to post, but I feel like I have to. On Monday, we had a Tru Green technician come to service our lawn. At that time our six month old puppy was running around in the back yard. The Tru Green technician failed to knock or ring our doorbell to let me...Read more
About five years ago I contacted TruGreen to get a quote on their services. After thinking things over i decided not to go with any of their services. A couple of months later i received a sales call from TruGreen where i informed the sales rep that i was not...Read more
I hired them for one year and prepaid. When I called to cancel I told them that my yard was only 1,000 sq feet and they said they could give me a "deal"--fewer treatments for less money. I said no. But the service continued. Today the guy showed up without my OK and...Read more
I didn't like
- No attempt to rectify situation
Trugreen - I was an enployee and treated like ***
My friend passed away and my manager told me I was lying about it to get out of working. He thought I was lying because there was no article in the paper about a man killing himself. So needless to say TruGreen is a very shitty company to work for.
Trugreen - Worthless *** Control
Worst company i have ever dealt with!! Poor quality of service....still have weeds after 3 applications!!!
Trugreen - They destroyed my lawn!
We have used TruGreen for our lawn treatment over the past 10 years and they have been fine. When we moved to Tomball, Texas I contacted them to donkawn service. I have to say I wasn’t overly impressed with the initial contact I had but assumed the service would be the same. A year later I have a dead lawn. These guys don’t know what they are doing!
Trugreen - Billing and service
When I signed up told me different amount but billed different amount. Didn’t perform service but got a bill. When I challenged them told me it was an error by the system. I don’t trust them.
I fulfilled my 10 application service with TruGreen last year. After last application, I advised them to close my account. Account Rep called me a few days later and asked if they can send someone over to inspect my lawn in the spring at no charge. I said sure, but to...Read more
Similar to another review I signed up for Trugreen services and was told I would be billed every month and a half after services. I have an acre yard and pay $185 per service. Imagine my surprise when I was billed on November 15th and then again on November 20th. I do...Read more
- Had no dandelions
I didn't like
- Do no keep up to their promisses
Several times I had applications to my lawn that I definitely did not approve ..then I was still billed for them even though I called immediately...finally I had to cancel my contract and of course like,you said , they call and call and call “what can we do to make it...Read more
I had Turf-Masters which were wonderful, they merged with Tru- Green and have nothing but problems. Turf- Masters was treating for weeds and when Tru-Green took over this stopped. When I learned Tru-Green was to treat lawn I called and specifically requested that I be...Read more
I didn't like
- Do not provide the service that was paid for
Service to turn on sprinkler system needed. TruGreen recommended replacing old system with Racchio; $279.99. Then informed us that the system had not Backflow Valve & proceeded to place needed parts $605.06, in September 2016.Company then shut down system in late Fall....Read more
My last email with no reply... Hello Mr. Greg - Thank you for returning my call and inspecting my lawn 84 days after my initial request. Unfortunately, you visited the yard a day after it was cut and naturally, you were not able to see the extent of the *** problem as...Read more
I didn't like
- Very bad experience
As a customer in 2016 with True Green I became dissappointed with their promise to eradicate weeds in my front yard. I watched 7 months of their attempt to deliver the goal of reduced weeds. At the end of 2016 and the end of original agreement, I paid balance in full...Read more
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