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I had Turf-Masters which were wonderful, they merged with Tru- Green and have nothing but problems. Turf- Masters was treating for weeds and when Tru-Green took over this stopped.

When I learned Tru-Green was to treat lawn I called and specifically requested that I be called and notified so dogs would not be out in fenced yard, 5 times they came out with no calls, repeated requests for *** treatment were not done or ineffective. One time tech came out and only when he arrived did he realize that he had wrong chemicals. They also failed to treat entire lawn as previous people did. Since Tru-Green took over for Turf-Masters they had the responsibility to treat weeds which have expanded considerably.

Would certainly not recommend them at all. At this point I am with holding final payment

Reason of review: Poor customer service.

Monetary Loss: $158.

Preferred solution: Full refund.

TruGreen Cons: Do not provide the service that was paid for.

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