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Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
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Please, please read your statements, If you elect to have a 1 time treatment ie: fire ant, mosquito, aeration, that is pitched over the phone... this one time treatment will occur year over year without your express consent unless you cancel your 1 time treatment within a year of the 1 time treatment...

The year passes and all of a sudden it sneaks up on you and before you know it treatment is done and you are billed and customer service rep argues with you and you ask for a supervisor at which time tells you look at the fine print on the back of your bill.

And there it was clear as day. *Cancellation Policy ..your program will continue, year after year, until you or we cancel * In summary a 1 time treatment is not 1 time treatment.

Product or Service Mentioned: Trugreen Lawn Service.

Reason of review: Not as described.

Monetary Loss: $288.

Preferred solution: Full refund.

I didn't like: Take advantage of customers, Provided service under false pretense.

Company wrote 0 private or public responses to the review from Jun 11.
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