Trugreen - Not Keeping appointments
Trugreen was contracted to aerate and over seed my lawn.It was scheduled for a Wednesday..no crew showed and no one called to explain no show.
After calls to consumer service I demanded to speak to a manager. I was told trugreen regulary over schedules their trucks by 3 to 4 customers per day in case someone cancels. What happens? If no one cancels you get bumped...to the next day you would think.
No not happening on Thursday no crew no phone call. Friday no crew now bumped to Monday. My experience with the manager in the Plymouth MA office was not useful at all. It is obvious to me that trugreen does not care about their customers.
Unfortunately I paid for a year indvance for service.
I will cancel before that year is up and move on.My advice stay away from this company.
Review about: Trugreen Lawn Service.
Reason of review: Poor customer service.