Not resolved

To get into direct contact with the President/CEO of TruGreen, here is the direct line to his office: 901-597-1964. This number is answered by his personal secretary at the TruGreen Corporate Headquarters in Memphis, TN. You can also email his office at customercare@trugreenmail.com

The second way to get your issues resolved, is to post a comment on TruGreen's Facebook wall. While you are on the Trugreen Facebook page, be sure to click on "Photos" at the top of the page. VERY REVEALING!!!

The final step is to also contact TruGreen's parent company, ServiceMaster at their 24-hour Ethics Hotline at 1-800-937-9888. You can also email them at talktous@servicemaster.com

I am posting all this contact information as an angry ex-Trugreen customer. First, I had poor service results. I had a lot of problems trying to call the local office. Then after cancelling, I had disputes with TruGreen over billing for extra services that they added on without my OK. And then being called DAILY and hounded by very aggressive (and sometimes rude) salesmen trying desparately to get me to reinstate with TruGreen. I followed all 3 steps outlined above to finally resolve the billing dispute, and to get TruGreen to stop contacting me for good. IT WORKED!!!!

Review about: Trugreen Customer Care.

Had an Experience with Trugreen?

Write a review


Terms of Service
Post Comment

I have Tru Green for two weeks and they have destroyed my entire lawn my green grass is now brown I honestly think it was done deliberately because there is no way my entire lawn damaged


I am so sick and tired you killed my new lawn then was being given the side step BS. Well here is what is going on till my new grass is back. Notice the big Yellow truck with your message on the side.

Kindest Regards

Steven W Stull



i just cancelled True Green lawn care I've never been more disappointed in their service they've totally destroyed my lawn and when i called for a supervisor to come out and have a look at my lawn i got no satisfaction at all but they're ringing down my phone asking for payment i won't let them com within 10ft of my lawn and I'll be advising all my neighbors to be ware of TRUE GREEN

Dayton, Ohio, United States #1355867

Just got home after 3 weeks of work out of town and my lawn has never looked worse.Joke is on me because I'm paying for it.

Very disappointing indeed.Todd Mason Ohio

Hagerstown, Maryland, United States #1349028

I'm an employee at trugreen who needs a lot of dental work and every time I try to call off for a dentist appointment I get told no.I have enough p.t.o.

but my manager always tells me I need to schedule it for at least 2 weeks out. I have searing nerve pain 24/7 and just want to be able to get my teeth pulled and they tell me to reschedule it because my route is already in the system. This is absolutely unacceptable. I need 8 teeth pulled and haven't been able to even get the first one done.

I deserve and am owed time off. I have 40 unused paid time off hours.

I keep trying to use them but apparently they're good for nothing.Please give me a call at 2402913789 or email me at greenonion42@yahoo.com.

Wernersville, Pennsylvania, United States #1324874

Well, I was totally surprised when I looked outside to see your technician was just finished with servicing our lawn, even though I had not contracted with you this year at all.Looks like you just go ahead and do what had been done last year.

I will no longer want your service...that sure is not how business should be conducted.I appreciate if you give a refund to my credit card for yesterdays service which I did not want.

Thank you very much!

Sigrid Schmidt, Wernersville, PA


True green is a Ponzi scheme, l smell a class action lawsuit

to Mike Chesterton, Indiana, United States #1328440

I want to sue truegreen for ruining my once nice yard. Do you have any advice for me?

to ***ed home owner Minneapolis, Minnesota, United States #1328642

Yea. Take some responsibility and handle your yard yourself instead of being lazy and asking someone else to do it for you.

to Anonymous #1329047

Your an ***. Get a job & you won't have so much video game playing& gardening time

You May Also Like

Trugreen - Really PISSED at Truegreen Trugreen "We have been customers of True Green got many years. In the beginning the service was ok. Our lawn did improve. The second year it appeared to get better. As..." Read more Trugreen - Lawn care professional? Trugreen "Trugreen has treated my yard for 5+ years. Service was good first couple of years, although cost of service continually increases over time. This year my yard developed some small..." Read more Trugreen - I gave true green another shot at my lawn ... Trugreen "To see if they could help with my weeds and bugs. As always , they fail. You need to get on your hands and knees and pull the weeds out..." Read more Trugreen - Bad very Bad Trugreen "THIS is how my grass looks after 2 years paying for services!!,they give you a "free" services as complement but still getting worst... what company is going to give you..." Read more Safe Step Tub - Never so dissapointed! Safe Step Tub "I was told by the Manager/Supervisor of *Safe Step Walk in Tubs Canada* that if I said anything about this that I would be charged with slander...how can the truth..." Read more Precision Tune - They lied and put my life in danger. Precision Tune "On Thursday, September 14, 2017 .. I went to the precision tune in Wilson, NC for a routine oil change, tire rotation, and tire pressure check. I live 45 minutes..." Read more Lazada Philippines - Paying without the item Lazada Philippines "Yesterday I got my order its Piedras earring two in 1 upon delivery the amount I was paid off in the receipt is with the amount of the other item..." Read more Frontgate - When a pledge is just a pledge.  3 Attempts at delivery and each time the product was damaged!!! Frontgate "Originally ordered the Palermo outdoor Lg Sq Table/Chairs set on July 17, 2017. First and second deliveries showed up with either glass broken and/or cheap plastic piece that holds table..." Read more