Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

I signed up for Truegreen Lawn Service. The salesman told me that they would service my lawn every month and a half at which time I would be billed.

The second time they came was on the 17th of the month and billed me for $46.95. They returned on the 18th, the next day and billed me for another $46.95. I called and the rep told me my lawn needed additional spraying. I explained that this was not the agreement and asked to speak to a supervisor.

I was told there was no supervisor there but one would call me in a few days.

I requested cancellation of service and was given a confirmation number. If you give your word, good, bad, or indifferent, keep it!

Product or Service Mentioned: Trugreen Trucomplete Lawn Service.

Reason of review: Not as described.

Monetary Loss: $47.

Preferred solution: Let the company propose a solution.

I didn't like: Being double billed, Misrepresented service plan and billing.

Company wrote 0 public responses to the review from Mar 18, 2017.
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