I had been a customer of TruGreen for 8 years. This season I have called many times regarding my lawn service..
I get many promises about a Service Man being in my area but no one ever shows up. When I call the office I am told "I'm sorry" and a new date promised for service. At the same time, there was a Service Truck in the area servicing "new customers". I asked the Service Man why he was not doing mine?
I am right across the street from the neighbor who was being serviced. He said he was only doing new customers because they complain if they don't get serviced right away. He said he would check on it for me. I did not receive a response.
I was promised to have a service man out on 4/19/12. No one showed up again. Today, 4/20/12 I cancelled my service. (Again, the representative said "I'm sorry".
This is a definite case of Consumer Neglect/Mistreatment. I DO NOT RECOMMEND TRUGREEN FOR FUTURE CUSTOMERS.
Review about: Trugreen Lawn Service.