I was having them treat my lawn for fire ants. They treated it once which partially killed some nests.
On the second treatment they had some herbicide in the bucket and it killed a large portion of my grass. I have 5 acres with significant damage. The charge for killing all the ants was $1600. I paid them $200 and told them to stop further treatments.
Nonetheless, they kept calling me demanding payment. I sent pictures of the damage, and said they should be paying me for putting wide bloches in my yard. The letter was sent to their legal department in Memphis, TN. They responded by basically giving me the finger and demanding payment.
Product or Service Mentioned: Trugreen Lawn Service.
Monetary Loss: $500.