TruGreen Phone Numbers and Emails

Toll-Free Number:

  • (800) 464-0171

Customer Service:

  • (800) 458-4186
  • (800) 878-4733
  • (844) 768-1020
  • (844) 768-0421
  • (844) 675-1757

New Service:

  • (800) 464-0171

TruGreen Email:

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TruGreen Contact Information

TruGreen Website:

TruGreen Online Chat:

Corporate Office Address:

TruGreen Limited Partnership
1790 Kirby Pkwy
Memphis, Tennessee 38138
United States
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TruGreen Rating Based on 889 Reviews

Rating details

1.4
more details
Customer service
Product or Service Quality
Price Affordability
Value for money

Rating stats

Rating trend

Summary of TruGreen Customer Service Calls

122 TOTAL
CALLS
02:43 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TruGreen Customer Service?

Request for Information Question:

  • “About a ball”
  • “Reschedule appointment”
  • “Appointment”

Activation/ Cancellation Question:

  • “Terminate service”
  • “Cancel service”
  • “Cancel treatment”

Payments and Charges Question:

  • “Not comming out but still billing”
  • “Billing!!!!!”
  • “Billing”

Employment Question:

  • “401 k”
  • “W2”
  • “W-2 Form questions, l need assistance asap”

Product/ Service Question:

  • “One of your trucks damaged my car”
  • “Report damage to by truGreen driver”
  • “Workday password reset”

Staff Question:

  • “Schedule service”
  • “Customer service”
  • “When service going to start”

Website/ Application Question:

  • “Fertilize uneven application. I have long loops of lush green grass and the rest of lawn have not been touched.”

Return/ Replace Question:

  • “Change appointment”

Other Question:

  • “Complaining”
  • “When are coming out to spray are lawn for the weeds that we still have . Talk to representative 2 weeks ago said they would be out on August 19 still waiting”
  • “If I don't get a call soon I'm contacting a lawyer and 6 on your side!”

About

TruGreen Terms of Service
Easily manage The Customer's account from anywhere with Company's new app. The following terms and conditions apply to all TRUGREEN Web Sites that are owned, operated, and maintained by or for TRUGREEN LIMITED PARTNERSHIP and its United States subsidiaries and affiliates ("COMPANY") including (1) TruGreen.com and other COMPANY websites on which these terms and conditions are linked; (2) COMPANY mobile applications; and (3) the social media accounts and/or pages that www.trugreen.com control. COMPANY websites, applications and social media accounts are collectively referred to in these terms and conditions as the "Site". These terms and conditions do not apply to: (1) a limited number of COMPANY websites that are governed by separate terms and conditions or (2) The User's interaction with or use of the website of any COMPANY franchisee. The Client of TruGreen are not permitted to use this Site if The User of company services do not agree to be legally bound by these Terms.
To read more: https://www.trugreen.com/about/terms
TruGreen Privacy Policy
To read more: https://www.trugreen.com/about/privacy-policy
TruGreen FAQ
To read more: https://www.trugreen.com/why-choose-trugreen/faq
Top TruGreen Services

Lawn Service, Customer Care, Lawn Fertilization Service

Top TruGreen Products

Account

TruGreen Pros and Cons

Pros: Unhappy, Ignoring customers request, I m pissed and, Customer service representative, When they decided to work and follow through with their promises

Cons: Customer service, Lack of honesty, Poor quality of work, Poor quality and no resolution, Poor customer service bad communication and bad work

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Scotts Lawn Service

Summary

TruGreen is the largest lawn and landscape company in the world. The corporate office of the company is based in Memphis, Tennessee. TruGreen was started in 1973 in East Lansing, Michigan. In 1990, as a result of acquisition TruGreen joined the ServiceMaster family of brands. Today, TruGreen services more than 3.4 million residential and commercial customers across the U.S. with lawn care, tree and shrub care, and landscaping services. TruGreen devotes substantial resources to continually evaluate new products and equipment and to develop better methods for taking care of grass, trees, and shrubs. All of the company's lawn specialists are tenured full-time employees who must complete a rigorous training program before they can be certified by TruGreen. Among the services, provided by TruGreen are lawn care program, Natural Nutrient Program, Tree and Shrub Care, Landscape Care Program, Root Zone Fertilization, Additional Services, and Nuisance Pest Control.

TruGreen reviews and complaints

TruGreen is ranked 140 out of 931 in Landscaping and Gardening category

Area Served

USA

Payment Methods

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