Contact TruGreen Customer Service
How to Reach a Person at TruGreen
Verified Contact Information
Toll-Free Number:
-
1-800-464-0171
Customer Service:
-
1-518-456-8504Albany, NY
-
1-334-363-3400Auburn, AL
-
1-844-396-9843For New Service
TruGreen Emails:
Customer Service
Legal
Privacy Inquiries
Media
TruGreen Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular TruGreen Phone Number
1 (800) 464-0171
Average Hold Time
00:02:14
Average Calls duration
3 minutes
Most Popular TruGreen Email Address
customercare@trugreenmail.com
TruGreen Live Agent Availability
10% of callers successfully reach a real person
Issue Resolution Rate
Low (20% reported full resolution)
Call Volume by Day
View full overview ›
TruGreen Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular TruGreen Phone Number | 1 (800) 464-0171 |
| Average Hold Time | 00:02:14 |
| Average Calls duration | 3 minutes |
| Most Popular TruGreen Email Address | customercare@trugreenmail.com |
| TruGreen Live Agent Availability | 10% of callers successfully reach a real person |
| Issue Resolution Rate | Low (20% reported full resolution) |
| TruGreen Customer Service Rating | 3 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 51% phone, 49% email |
| Common Reasons for Contact | Staff, request for information and activation/ cancellation |
| Prepare before the call to TruGreen | Address or zip code or first and last name |
Call Volume by Day
Contact Information
TruGreen Website:
TruGreen Help Center:
Corporate Office Address:
TruGreen, L.P.
1790 Kirby Pkwy Suite 300
Memphis,
Tennessee
38138
United States
Other Info (opening hours):
Other Locations:
8995 West 44th Avenue
Wheat Ridge, CO 80033
1127 Preston Street
Auburn, AL 36801
6210 S 30th Street
Phoenix, AZ 85042
Summary of TruGreen Customer Service Calls
204
TOTAL
CALLS
CALLS
02:55
AVG CALL
DURATION
DURATION
20%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call TruGreen?
Request for Information Question:
- “Request a invoice”
- “Concerns”
- “TruGreen missed appointment”
Activation/ Cancellation Question:
- “Cancellation”
- “I cancelled my service on April 26, 2024. Tru Green continues to treat the lawn and bill me.”
- “To cancel June 16”
Staff Question:
- “Postpone a service on 4/15/2026”
- “Service plan”
- “Terrible looking lawn after five years of Trugreen service”
Payments and Charges Question:
- “Charge on my bill”
- “Make payment”
- “Pay my bill”
Employment Question:
- “Trying to get a job in alcoa tn”
- “Former employee”
- “401k”
Product/ Service Question:
- “Purchase corn seeds”
- “Complaint”
- “Complaining”
Return/ Replace Question:
- “Change adress”
- “Change plan”
- “Change appointment”
Refund Question:
- “Refund for service. Cancelled”
- “Refund please”
Cards Question:
- “Change credit card number”
Website/ Application Question:
- “Fertilize uneven application. I have long loops of lush green grass and the rest of lawn have not been touched.”
Account Question:
- “Coded out. Need info”
Other Question:
- “Watering issue”
- “Weeds”
- “Dog sick”
Compare TruGreen Customer Service To
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TruGreen