Contact TruGreen Customer Service
TruGreen Phone Numbers and Emails
Toll-Free Number:
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(800) 464-0171
Customer Service:
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(518) 456-8504Albany, NY
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(334) 363-3400Auburn, AL
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(844) 396-9843For New Service
TruGreen Emails:
How to Contact TruGreen Customer Service?
Most Popular Number:
| Total calls: 109 | Issues resolved: 7 | Last call: Mar 11, 2025 |
TruGreen Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
TruGreen Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call TruGreen is 8004640171. 84% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 4 minutes.
People call TruGreen mainly because of request for information, activation/ cancellation and staff.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
TruGreen Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call TruGreen is 8004640171. 84% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 4 minutes.
People call TruGreen mainly because of request for information, activation/ cancellation and staff.
18% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact TruGreen is customercare@trugreenmail.com. 98% of customers use this email address to address their issues and concerns.
Contact Information
TruGreen Website:
TruGreen Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
8995 West 44th Avenue
Wheat Ridge, CO 80033
1127 Preston Street
Auburn, AL 36801
6210 S 30th Street
Phoenix, AZ 85042
TruGreen Customer Service Reviews
The picture shows that my lawn has been burned. It looks like they only treated a horseshoe shape with fertilizer.
I'm curious why it's in that shape? I called several times and they never did send someone to take a look. They left me high and dry. Once they sign you up, they don't care about you!
Terrible customer service. Can you believe they didn't even refund my money for what they did???
Summary of TruGreen Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call TruGreen?
Request for Information Question:
- “Request a invoice”
- “Concerns”
- “TruGreen missed appointment”
Activation/ Cancellation Question:
- “I cancelled my service on April 26, 2024. Tru Green continues to treat the lawn and bill me.”
- “To cancel June 16”
- “Iam calling to cancel myapointmentto another dated”
Staff Question:
- “Service renewal”
- “Called back in April for lawn service and no one has bothered to come out, I'm verry verry upset, I've had to go and buy 6 small bottles to get rid of dandelions and some weeds, it's hard to bend over to do all of the weeds at 65 years old, I can mo.”
- “New service”
Employment Question:
- “Trying to get a job in alcoa tn”
- “Former employee”
- “401k”
Product/ Service Question:
- “Purchase corn seeds”
- “Complaint”
- “Complaining”
Payments and Charges Question:
- “Billing issue”
- “Not comming out but still billing”
- “Billing!!!!!”
Return/ Replace Question:
- “Change adress”
- “Change plan”
- “Change appointment”
Cards Question:
- “Change credit card number”
Refund Question:
- “Refund please”
Website/ Application Question:
- “Fertilize uneven application. I have long loops of lush green grass and the rest of lawn have not been touched.”
Account Question:
- “Coded out. Need info”
Other Question:
- “Missing contract”
- “Lawn care issue”
- “Haven't seen trugreen come to my home in awhile”
Compare TruGreen Customer Service To
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