TruGreen Phone Numbers and Emails

Toll-Free Number:

  • (800) 464-0171

Customer Service:

  • (518) 456-8504
    Albany, NY
  • (334) 363-3400
    Auburn, AL
  • (844) 396-9843
    For New Service
  • (586) 412-9800
    Macomb Township, MI
  • (608) 221-9200
    Madison, WI
  • (480) 557-6443
    Phoenix, AZ
  • (225) 752-7252
    Prairieville, LA
  • (912) 756-5606
    Savannah, GA
  • (303) 422-1715
    Wheat Ridge, CO
  • (844) 768-1020
  • (844) 768-0421
  • (844) 413-5323

Legal:

  • (833) 830-2305
    CCPA Inquiries

Media:

  • (800) 878-4733
    Marketing Inquiries
  • (877) 910-5296
    Marketing Inquiries

TruGreen Emails:

Customer Service
Legal
Privacy Inquiries
Media
More phone numbers and emails Less phone numbers and emails

TruGreen Contact Information

TruGreen Website:

TruGreen Help Center:

Corporate Office Address:

TruGreen, L.P.
1790 Kirby Pkwy Suite 300
Memphis, Tennessee 38138
United States

Other Info (opening hours):

Other Locations:

8995 West 44th Avenue

Wheat Ridge, CO 80033


1127 Preston Street

Auburn, AL 36801


6210 S 30th Street

Phoenix, AZ 85042

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Customer Service Rating and Reviews

1.2 / 5
Bad
Alison V Bxf
Bait and Switch
1.0

My lawn was in needing of aeration and overseeing. I called TruGreen and they told me to wait until fall and buy their package. I have had several weed treatments with hardly any results. Then wh...

Daniel K Hbx
Doing nothing about my lawn
1.7

I signed up for TruGreen a couple of months ago because I noticed several brown spots in my front yard. The first representative that came out was only at my property for about five minutes. They...

Summary of TruGreen Customer Service Calls

151 TOTAL
CALLS
03:02 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TruGreen Customer Service?

Activation/ Cancellation Question:

  • “Cancel service”
  • “Cancelling AGAIN”
  • “Terminate service”

Employment Question:

  • “Former employee”
  • “401k”
  • “401 k”

Request for Information Question:

  • “Trying to find out who my 401 k is through”
  • “About a ball”
  • “Reschedule appointment”

Payments and Charges Question:

  • “Billing issue”
  • “Not comming out but still billing”
  • “Billing!!!!!”

Staff Question:

  • “Nobody showed up yesterday for my service”
  • “Service issues”
  • “When service going to start overseeding”

Product/ Service Question:

  • “One of your trucks damaged my car”
  • “Report damage to by truGreen driver”
  • “Workday password reset”

Return/ Replace Question:

  • “Change adress”
  • “Change appointment”

Website/ Application Question:

  • “Fertilize uneven application. I have long loops of lush green grass and the rest of lawn have not been touched.”

Other Question:

  • “I need payrool”
  • “Not happy with current condition of lawn”
  • “Burned grass day after treatment”

About

TruGreen Terms of Service
Easily manage The Customer's account from anywhere with Company's new app. The following terms and conditions apply to all TRUGREEN Web Sites that are owned, operated, and maintained by or for TRUGREEN LIMITED PARTNERSHIP and its United States subsidiaries and affiliates ("COMPANY") including (1) TruGreen.com and other COMPANY websites on which these terms and conditions are linked; (2) COMPANY mobile applications; and (3) the social media accounts and/or pages that www.trugreen.com control. COMPANY websites, applications and social media accounts are collectively referred to in these terms and conditions as the "Site". These terms and conditions do not apply to: (1) a limited number of COMPANY websites that are governed by separate terms and conditions or (2) The User's interaction with or use of the website of any COMPANY franchisee. The Client of TruGreen are not permitted to use this Site if The User of company services do not agree to be legally bound by these Terms.
To read more: https://www.trugreen.com/about/terms
TruGreen Privacy Policy
To read more: https://www.trugreen.com/about/privacy-policy
TruGreen FAQ
To read more: https://www.trugreen.com/why-choose-trugreen/faq
Top TruGreen Services

Lawn Service, Customer Care, Lawn Fertilization Service

Top TruGreen Products

Account

TruGreen Pros and Cons

Pros: Unhappy, Ignoring customers request, I m pissed and, Pleasant people, No commication

Cons: Poor customer service, Lack of honesty, Poor quality of work, Poor quality and no resolution, Poor customer service bad communication and bad work

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Summary

TruGreen is the largest lawn and landscape company in the world. The corporate office of the company is based in Memphis, Tennessee. TruGreen was started in 1973 in East Lansing, Michigan. In 1990, as a result of acquisition TruGreen joined the ServiceMaster family of brands. Today, TruGreen services more than 3.4 million residential and commercial customers across the U.S. with lawn care, tree and shrub care, and landscaping services. TruGreen devotes substantial resources to continually evaluate new products and equipment and to develop better methods for taking care of grass, trees, and shrubs. All of the company's lawn specialists are tenured full-time employees who must complete a rigorous training program before they can be certified by TruGreen. Among the services, provided by TruGreen are lawn care program, Natural Nutrient Program, Tree and Shrub Care, Landscape Care Program, Root Zone Fertilization, Additional Services, and Nuisance Pest Control.

TruGreen reviews and complaints

TruGreen is ranked 120 out of 537 in Landscaping and Gardening category

Area Served

USA

Payment Methods

VISAMasterCardDiscoverAmerican Express

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