I fulfilled my 10 application service with TruGreen last year. After last application, I advised them to close my account.
Account Rep called me a few days later and asked if they can send someone over to inspect my lawn in the spring at no charge. I said sure, but to still close my account. I received a new application on my lawn yesterday and a charge to my bank account for the service. What part of CLOSE MY ACCOUNT did they not understand???
I already left them a scalding review on their website and demanded they refund me!!!
Very poor customer service on their part. I would never recommend them to anyone!!!
Product or Service Mentioned: Trugreen Lawn Service.
Reason of review: Return, Exchange or Cancellation Policy.