Trugreen - Bad service and cheating
I called TruGreen on May 28, 2015 and subscribed one-year service.I also paid one-year expense in advance during the call.
On the call, I emphasized that I only want to try the service for one year as this is the first time that I used the service. Customer service officer is so eager to finalize the contract with me and never told me that one-year contract would automatically be renewed and the so called “one-year” is not a calendar year. Since last June, the serviceman from TruGreen started to come to my house to do the service. My in-law met the guy once and she told me that guy only worked for 5 minutes on my lawn.
My lawn looked so bad now and I have to plant a new lawn. To make things worse, I started to get bill from TruGreen this March. It turned out that “one-year” service is from last June to this Mar, and the one-year contract is automatically renewed without my agreement. I do feel that this company is taking advantage of me and cheating me by not disclosing important information in the very beginning.
Let alone the lousy service it provided.This is really not tolerable.
More Review Details
|Product or Service Quality|
|Diversity of Products or Services|
|Value for money|
|Discounts and Special Offers|
What I liked
What I disliked
- Lying and not making it right
- Product or billing
- Lack of honesty and integrety
- Did not take responsibility for dead grass
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "They asked for 6 months to right my yard. I gave them 1 year. They didn't control the weeds. They didn't control fungus. Now my yard is dying off because..."
- "I saw white spots with the fertilizer on the top all over on my brand new driveway few weeks ago. I did not know who did it until 3 days..."
- "I do not recommend TruGreen lawn service. I have had them come out twice and it seems my weeds are the only things growing. My beautiful Kentucky blue..."
- "I took two hours to calm down before making this complaint so that it would be legitimate and not out of anger but rather concern. I'm a busy person so..."
- "Well I took my shih tzu in for his haircut came back to get him wasn't great but didn't care I took him to a petsmart so I didn't expect..."
- "This is how the sweater I ordered arrived. It was defective to start and the plastic string that gives it the wavy look at the hem was completely coming out...."
- "Drivers beligerently ignore and dsmage private property and flip you off as tgey drive away. A 12 year problem where i live which has destroyed my driveway and broken a..."
- "Warning!!!!! Friends and Contacts Do not order from DressLily Site. Do not order from this site , total rip off!!!!!!!!!!!!!! Clothes are cheap and flimsy material and the sizes run way way way..."
- "I brought whole milk and paneer both are bad . It's was broken my car back become dirty and paneer also bitter . I have member ship also . Number..."