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To get into direct contact with the President/CEO of TruGreen, here is the direct line to his office: 901-597-1964. This number is answered by his personal secretary at the TruGreen Corporate Headquarters in Memphis, TN. You can also email his office at...
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Anonymous
Anonymous

I had just aerated and over seeded my lawn on a Sunday. Tuesday they show up unannounced leave a voicemail and proceed to *** and feed my lawn most likely preventing my seed ...

Anonymous
Heather H

TruGreen burnt and killed off a huge portion of my lawn. After 3 weeks of calling and email they still have not refunded all monies I have paid their company this year. They w...

#313447
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With as many customers and employees that have complaints against Trugreen, it's no wonder they get sued all the time. Latest is a class action for employees who were not paid properly (ie. Chinese overtime). Check out texasovertimeattorneys.com. they'll tell you...
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Anonymous
Corey Mantooth

They told me I was a *** for knowledge of science and I didn't have the same religion as my boss then fired me for it.... currently under way to sue them yet again

Anonymous
Anonymous

They don't get social security numbers so therefore can't hold you to anything. They will play the collections game as long as you take the bait

#304972
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TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
I have been with TruGreen for one year. I had a lot of weeds so entered a year-long contract with them. The first technician did not spray the entire yard, claiming the gates were locked (there is a latch on one gate and an open, hanging lock on the other one - for...
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Anonymous
Anonymous

Same exact nightmare for me. Damaged lawn and same experience with customer service. Horrible!

2.8
I liked
  • Last technician
I didn't like
  • No attempt to rectify situation
  • Not being able to talk directly to a manager
#1051253
Reply to reviews

Trugreen - Worst customer service

Trugreen
#1125759
Only 2 months into the service, the techs lie and say they came. I was home all day. Customer service said they’ll come back. Somehow you miss them even when you’re home all day. They guarantee the service between visits but never come or they say they’ll call before they come and never do. 2 months into the service and I’m extremely close to cancelling.
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Trugreen - Poor *** contro

Trugreen
#1109045
1.0
Details
Hired trugreen to get rid of weeds and improve my yard overall. They have done neither. I have MORE weeds than when they started especially button weeds. The combination of their fertilizer and my dogs pee is killing the grass. This has never happened before. I would have been better off grinding up my 500 dollars and using it as *** killer.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Warranty
Website

Trugreen - Over charge double charge

Trugreen
#1116414
I was double charged for fall aeration when they wanted me to buy lime application These are the worst people every time they come to do an application they run over our short stone wall and the last time they overshot the double space turnaround pad and ran over a stump totally broke it up I complained to company no answer just buy more
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Trugreen - Two weeks after treatment of webworms they were back

Trugreen
#1106319
Supervisor said it would be 10 days before re treatment to my wife and he refused to call me ? Chicken *** way to run a company You need to reimburse my money and I'll find a company that will do what they get paid to do
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The purpose of this four part essay is to clarify the problems which ail the TruGreen-ChemLawn company, why they are problems, and exactly what causes the situations in reference. The overall content of this essay will be broken down into four parts regarding issues in...
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Anonymous
Pete

I would like to express my appreciation to the author of this comment. Absolutely revealing from an insiders perspective. Thank you for taking the time to inform fellow cons...

Anonymous
Jack Screwed

The place is awful. Long hours, no lunch or breaks and forget about time off for doctor or family. What a mistake I made!

#345608
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Resolved Featured

Trugreen - Never again!
Trugreen - Never again!
Trugreen - Never again!
Trugreen - Never again!
I will NEVER EVER EVER EVER EVER use TruGreen again!!! I have stamped concrete driveway with a dark brown perimeter along with a dark brown mail box and fence. Three times they have over sprayed these areas leaving a white spray residue all over everything brown. It...
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1.3
I didn't like
  • No resolution to my complaint
#1017972
Reply to reviews
Trugreen - Really PISSED at Truegreen
Trugreen - Really PISSED at Truegreen
Trugreen - Really PISSED at Truegreen
Trugreen - Really PISSED at Truegreen
Trugreen - Really PISSED at Truegreen
Trugreen - Really PISSED at Truegreen
Trugreen - Really PISSED at Truegreen
We have been customers of True Green got many years. In the beginning the service was ok. Our lawn did improve. The second year it appeared to get better. As time went on the lawn began to get more weeds, more Crabgrass, and even GRUBS! Phone calls to customer service...
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1.0
I liked
  • Price
I didn't like
  • Customer service or service of company
  • Experience with truegreen
#1088944
Reply to reviews
In 2016 I had Scott's Lawn service that was bought by TruGreen during the year. By the end of 2016 my lawn was in the worst shape ever with lots of weeds and bare patches in spite of their promise. In the fall I signed up for aeration and seeding and was promised a...
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1.0
I didn't like
  • Customer service
#1017916
Reply to reviews
Trugreen - Lawn care professional?
Trugreen - Lawn care professional?
Trugreen - Lawn care professional?
Trugreen - Lawn care professional?
Trugreen has treated my yard for 5+ years. Service was good first couple of years, although cost of service continually increases over time. This year my yard developed some small areas with fungus in St Augustine grass. After multiple services from spring of 2017...
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#1101515
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Trugreen - Awful service by lawn care company
Trugreen - Awful service by lawn care company
Trugreen - Awful service by lawn care company
Trugreen - Awful service by lawn care company
Horrible company. I switched from other company to them because they offered me a better deal. I had them (Trugreen) for more than a year and when I started to notice that my grass wasn't looking good I decided to call them to notify it. What they did was to offer me...
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2.5
#1056372
Reply to reviews
Trugreen - Horrible, will never use again.
Trugreen - Horrible, will never use again.
TRUGREEN over-fertilized and killed large parts of our lawn, especially the backyard. We were interested in killing some weeds in our front yard and our backyard already looked very nice but we thought it would also benefit from aeration and some fertilizer so we...
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1.4
I didn't like
  • Customer service no comunications
  • That they killed my lawn
  • Did not take responsibility for dead grass
#1085672
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