To get into direct contact with the President/CEO of TruGreen, here is the direct line to his office: 901-597-1964. This number is answered by his personal secretary at the TruGreen Corporate Headquarters in Memphis, TN. You can also email his office at...Read more
With as many customers and employees that have complaints against Trugreen, it's no wonder they get sued all the time. Latest is a class action for employees who were not paid properly (ie. Chinese overtime). Check out texasovertimeattorneys.com. they'll tell you...Read more
I have been with TruGreen for one year. I had a lot of weeds so entered a year-long contract with them. The first technician did not spray the entire yard, claiming the gates were locked (there is a latch on one gate and an open, hanging lock on the other one - for...Read more
- Last technician
I didn't like
- No attempt to rectify situation
- Not being able to talk directly to a manager
Trugreen - Worst customer service
Only 2 months into the service, the techs lie and say they came. I was home all day. Customer service said they’ll come back. Somehow you miss them even when you’re home all day. They guarantee the service between visits but never come or they say they’ll call before they come and never do. 2 months into the service and I’m extremely close to cancelling.
Trugreen - Poor *** contro
Hired trugreen to get rid of weeds and improve my yard overall. They have done neither. I have MORE weeds than when they started especially button weeds. The combination of their fertilizer and my dogs pee is killing the grass. This has never happened before. I would have been better off grinding up my 500 dollars and using it as *** killer.
Trugreen - Over charge double charge
I was double charged for fall aeration when they wanted me to buy lime application These are the worst people every time they come to do an application they run over our short stone wall and the last time they overshot the double space turnaround pad and ran over a stump totally broke it up I complained to company no answer just buy more
Trugreen - Two weeks after treatment of webworms they were back
Supervisor said it would be 10 days before re treatment to my wife and he refused to call me ? Chicken *** way to run a company You need to reimburse my money and I'll find a company that will do what they get paid to do
The purpose of this four part essay is to clarify the problems which ail the TruGreen-ChemLawn company, why they are problems, and exactly what causes the situations in reference. The overall content of this essay will be broken down into four parts regarding issues in...Read more
Trugreen - Never again!
I will NEVER EVER EVER EVER EVER use TruGreen again!!! I have stamped concrete driveway with a dark brown perimeter along with a dark brown mail box and fence. Three times they have over sprayed these areas leaving a white spray residue all over everything brown. It...Read more
I didn't like
- No resolution to my complaint
We have been customers of True Green got many years. In the beginning the service was ok. Our lawn did improve. The second year it appeared to get better. As time went on the lawn began to get more weeds, more Crabgrass, and even GRUBS! Phone calls to customer service...Read more
I didn't like
- Customer service or service of company
- Experience with truegreen
In 2016 I had Scott's Lawn service that was bought by TruGreen during the year. By the end of 2016 my lawn was in the worst shape ever with lots of weeds and bare patches in spite of their promise. In the fall I signed up for aeration and seeding and was promised a...Read more
Trugreen has treated my yard for 5+ years. Service was good first couple of years, although cost of service continually increases over time. This year my yard developed some small areas with fungus in St Augustine grass. After multiple services from spring of 2017...Read more
Horrible company. I switched from other company to them because they offered me a better deal. I had them (Trugreen) for more than a year and when I started to notice that my grass wasn't looking good I decided to call them to notify it. What they did was to offer me...Read more
TRUGREEN over-fertilized and killed large parts of our lawn, especially the backyard. We were interested in killing some weeds in our front yard and our backyard already looked very nice but we thought it would also benefit from aeration and some fertilizer so we...Read more
I didn't like
- Customer service no comunications
- That they killed my lawn
- Did not take responsibility for dead grass
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