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1.4 Based on 329 reviews
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  • Customers like
    • Unhappy 7
    • Nothing at all beware 6
    • Bad 4
  • Customers don't like
    • Poor customer service 31
    • Lack of honesty 21
    • Problem resolution 12

Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care someone did. NEVER will recommend them. Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care someone did. NEVER will recommend them. Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care someone did. NEVER will recommend them. Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care... Read more

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Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care someone did. NEVER will recommend them. Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care someone did. NEVER will recommend them. Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care someone did. NEVER will recommend them. Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care... Read more

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Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care someone did. NEVER will recommend them. Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care someone did. NEVER will recommend them. Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care someone did. NEVER will recommend them. Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care... Read more

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There is NO WAY TO CONTACT ACTUAL TECHNICIAN IN YOUR TOWN. I paid in advance for a tree service in early January througfh a call center. I was told I would be contacted within 5-6 days by the local guys to schedule the service with an eye toward insuring I was here at home for the initial service. When that failed to occur, I called the *** call center again and asked for the local phone number. They would give out the local number, but they... Read more

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Service at 51205 Eastchurch, Chapel Hill NC 27517 was supposed to have been done on Thursday Feb 16, 2017. I received an email saying that the service was done on Friday morning. However no-one showed up during the day on Thursday. No receipt was left nor a job completion stick on the lawn. I was home all day and no one had shown up. This happened once last year as well. I called and responded to customer care email. I requested a service... Read more

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We have not been with Trugreen for over a year. Their service was horrible. My yard was not taking care of and had weeds all over and was dying in several places. Our home and land is well over 6,000 square ft. and I would watch them come and spend less than 5-10 minutes maximum on our yard. So we had no problem cancelling when the contract was up. Today almost 1 1/2 years later from using their services, a customer service representative from... Read more

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Trugreen sucks. They came 3 times and didn't really do much. They always tried to upsell me for hedges and bush and tree protection. One time the worker wanted to fertilize the palm trees in our yard but he had nothing to put the dry fertilizer in so he takes one of his boots off, fills it up at the truck and then walks to my palms and empties his boot around the base of the trees. I am not making this up! I finally realized that their service... Read more

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  • From mobile
  • Feb 12
  • by anonymous
  • #1007013

Contract last year, quality poor, schedule slways changing. I fired them manager at lortonn va office called me to save this sale, i told him you are fired. Another treatment yesterday. They are idiots!

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DO NOT HIRED TRUGREEN We hired them and it is even doubtful that they applied anything to our lawn and shrubs. We were away from our FL property for 3 months during the summer and when we returned, 7 of our shrubs were mostly dead from fungus. We had caterpillars on several of the other shrubs and when we called them they said that was not possible. That they had never heard of such caterpillars, etc. Our lawn had huge areas of chinch bug... Read more

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I started a lawn service with Tru Green more than ten years ago. I cancelled because I didn't like the service I was getting. In 3/02/2010 I switched to Scotts Lawn Service and have had no problems until late in 2016 when somehow they got together. After the 1st. Tru Green treatment in Sept. I got a phone call from them that I needed additional services. Wrong, I think they want to charge for additional services that are not needed! I never... Read more

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