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I asked the G.M. at the local branch in Sugarland Texas to call me about some issues with my yard. After 4 attempts and 2 months later he still had not called and the customer service people told me that he probably would not. I CANNOT believe that a service company...
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1.0
#1104823
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THIS COMPANY HAS GOT TO BE THE WORST ONE OUT THERE. THEY ARE EXTREMELY HARD TO GET AHOLD OF. THEY DO NOT RETURN PHONE CALLS. THEY DON'T COME WHEN SCHEDULED. THEY HAD TO COME BACK REPEATEDLY BECAUSE THEIR TREATMENT DID NOT KILL THE WEEDS. THEY CANCELLED OUR SERVICE...
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1.4
#1104381
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It is true as an employee, their way of lying ,deceitful practices should be brought to the attention of many enforcement agencies! Also their equipment is so unusable at most times! 21-40 stops per routing,gps's barely work,trucks have not had any roadside dot...
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#1104275
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Trugreen - Destroyed Yard

Trugreen
#1104091
1.4
Details
After a treatment the yard was completely destroyed. They refused to take ownership for the destruction and actually tried to blame me for not using a good mower
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Trugreen - The worst. Stay away from them

Trugreen
#1103849
1.0
Details
Can not get anyone to help you. They say they will show up then won't. You can not get hold of manager. Every phone line is connected to call center. This place should be shut down!
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Trugreen - Liars, swindlers

Trugreen
#1097910
5.0
Details
I have told trugreen i only want four months of treatment. Every year NEVER get it right
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Trugreen - Very Bad Service

Trugreen
#1094595
1.0
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TruGreen killed my shrub with the chemicals they use and they refuse to take responsibility. Just remember TruGreen a good business stays in business but a bad business falters and It's just a matter of time before you go out of business due to bad service.
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Even if this stuff worked (it doesn't) I still wouldn't use it!! Their customer service is terrible. I called to cancel because it didn't work. That's fine I'm ok with that. The sales person refused to let me cancel. FLAT OUT FOUGHT WITH ME OVER THE PHONE! She said she...
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1.0
#1103852
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Have been using Trugreen for 3 yrs. when they get it right they are ok, but that is the problem, getting it right doesn't happen consistently. They send unqualified techs, that have no business being on someone's yard. They have burnt our yard with chemicals in the...
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1.0
#1103311
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A week ago, TruGreen aerated & over-seeded my lawn. The bill for this service was $630! OMG! WTF??? When I had Scott's Lawn Service, and then later had ChemLawn, their charge for the same work & same area was $350 from both companies. I have one service remaining on my...
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1.3
I didn't like
  • Over pricing
#1102965
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Published 34 seconds ago HORRIBLE CUSTOMER SERVICE... HORRIBLE CUSTOMER SERVICE.... RUN AWAY THE SECOND ONE OF THEIR SALES PEOPLE KNOCKS ON YOUR DOOR - DO NOT SIGN UP WITH THEM. We were very specific with them when we signed up that they were not to go in our backyard...
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1.6
I liked
  • When i canceled their service
I didn't like
  • Constant headache
  • Rude customer service
#1102363
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I have been with trugreen for ten years , and get 6 treatments per year . This year so far I have only had two. The last guy they sent out was new a have a decent size yard he was here 17 minutes. He was to fertilize and they have not spot sprayed any wild wide leaf...
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#1102238
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Trugreen - Lawn care professional?
Trugreen - Lawn care professional?
Trugreen - Lawn care professional?
Trugreen - Lawn care professional?
Trugreen has treated my yard for 5+ years. Service was good first couple of years, although cost of service continually increases over time. This year my yard developed some small areas with fungus in St Augustine grass. After multiple services from spring of 2017...
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#1101515
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They only aerated the front yard. When I called about it, the customer service rep was rude. My husband complained that she had been rude and inquired as to why they only did the front yard. He was told they would come back later and do the back yard. They came today...
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#1101410
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