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Trugreen - I gave true green another shot at my lawn ...
Trugreen - I gave true green another shot at my lawn ...
Trugreen - I gave true green another shot at my lawn ...
To see if they could help with my weeds and bugs. As always , they fail. You need to get on your hands and knees and pull the weeds out on your own. What am I paying for? I try a few companies that promise you so much. But give you so little service. Will they repair...
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1.0
#1053228
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I first got basic lawn , I had to call to say when they going to show up, they said they were confused on that i was a customer. I prepaid for a year's service. I go online and i see my contract and i am a customer. Everything about them cancelling my service day is...
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1.4
I didn't like
  • Total confusion on scheduling and being on time
  • Service since last year
  • No customer service
#1052806
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TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
TruGreen Ruined My Beautiful Lawn
I have been with TruGreen for one year. I had a lot of weeds so entered a year-long contract with them. The first technician did not spray the entire yard, claiming the gates were locked (there is a latch on one gate and an open, hanging lock on the other one - for...
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2.8
I liked
  • Last technician
I didn't like
  • Not being able to talk directly to a manager
  • No attempt to rectify situation
#1051253
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Trugreen Trucomplete Lawn Service Review

Trugreen
#1042864
1.8
Should have been paying each service but they told me I had a past due charge. Told them to stop with *** killer because it damages our zoysia. They continued applying anyway.
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Trugreen Lawn Service Review

Trugreen
#1042726
1.7
They claim they service my lawn on 4/28, but no one showed up. I'm retired I was home all day. I pulled the work order and whoever spent just one minute applying fertilizer and preemergent. And they charged my account. Why so many complaints about poor service?
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Trugreen Trushield Lawn Service Review

Trugreen
#1037336
1.0
Used them two years ago for five sessions. They came back the next year and did a service without consent. I cancelled anything further and they've called and emailed at least two dozens times since then even after being asked to never contact me again.
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Short Review for April 18, 2017, Pc_order_processing

Trugreen
#1035727
1.0
Broward County company refuses to honor contract for insulation of grass or return my deposit of 1400.00
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I being a customer for more than 5 years, the last year I had a lot of problems with the company. I have a private fence with a gate which is locked and more than 3 quarter of my house is inside of the fence... I had many times where the person from the company came...
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1.0
I liked
  • I m pissed and
I didn't like
  • Poor customer service bad communication and bad work
#1050890
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I have called them at least a dozen times in the last three months to meet with them to discuss my lawn. They either don't return phone calls, don't show up, or show up at the wrong time. I filed an online complaint with their customer service, who are supposed to...
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2.3
I liked
  • Lawn looks better than with the previous service
I didn't like
  • Poor customer service
#1050654
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I contacted Trugreen and paid for a 12 month plan. In addition I paid for aeration and seeding. One-third of my lawn was never seeded. My lawn still has multiple bare spots. One section of my yard is as much mud as grass. A representative of Trugreen said the aeration...
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h.kitchener
h.kitchener

It never pays to pay for some things in advance. If you have not received the product, why pay for it until you get it?

1.1
I liked
  • People who answer their phones are nice
#1050610
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Service was awful, and quality of spraying. My lawn had weeds and dandelions all over the lawn that never went away. They applied the tree and shrub spray to one little area. Their prices are way way over the top. Unless you have money to throw away, DON'T use them. I...
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#1050569
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Since I canceled my service last year due to seeing no benefit to my lawn versus the cost of service, I have been called more than 20 times this Spring. Every time it's someone claiming to be the new account manager for Medina, and that they want to make a deal. I have...
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1.2
#1050450
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How many times do I have to call Truegreen to redo my yard and shrubs??? Even when they come back, the problem is still not taken care of. I even had a problem last year with Truegreen spraying and killing all my butterfly caterpillars. I was reimbursed somewhat, but...
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2.3
I didn't like
  • Grass and shrubs look the same
#1048956
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My neighbor two houses down has struggled with weeds their lawn and finally hired a service to fix the problem. But they might as well be throwing their money to the wind. TruGreen came out and sprayed in twenty four mph winds. That stuff was going everywhere but on...
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1.0
I didn't like
  • Unskilled and or unethical crewman
#1048808
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