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Although I've management my own lawn for decades, I thought I would give a "professional" *** control and fertilization company a try. I signed up for a six-application contract over a six month period. One month was skipped by TruGreen so a month added at the end of the contract period. Had to call for the last application then was charged in total more than the signed contract. Customer service called it taxes which matches no tax rates...
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1.9
I didn't like
  • Paid the service and not well performed
#1014346
These scumbags have a history of overly aggressive solicitation & one of their guys named Matt (561-657-9422) trespassed onto my property, walking around my home & even turned my front door knob. I confronted him with a bat & nearly bashed his head in. Formal complaints will be filed with corporate, as well as the BBB. I'll also share this all over social media. FFFF FFFFF FFFFFFF FFFFFFF FFFFFFFF F F F F FFFFFFFFFFFFFFF FFFFFFFFFFFFFFFFFFFFFF...
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1.0
#1014314
Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care someone did. NEVER will recommend them. Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care someone did. NEVER will recommend them. Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care someone did. NEVER will recommend them. Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care...
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#1012316

Short Review for February 12, 2017

#1007013
1.0
Contract last year, quality poor, schedule slways changing. I fired them manager at lortonn va office called me to save this sale, i told him you are fired. Another treatment yesterday. They are idiots!
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Short Review for January 24, 2017, Other

#996785
1.0
I am trying to assemble enough representative plaintiffs to file a class action law suit against true green lawn care. Please email at: TheWildIrishman76@gmail.com. At this stage I just need enough disgruntled customers to interest an attorney in taking the case. Please contact me.
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Short Review for November 30, 2016

#964457
1.0
Terrible service -never comes when they are scheduled don't do what they are supposed to do -just take your money and then you might as well be talking to a wall!
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Short Review for November 29, 2016

#963882
Since TruGreen took over Scott's in my area, they have over charged twice, billed me for the same thing at 2 different prices, charged me for something I didn't order, and currently owe me a refund I have yet to receive, because according to the lady I spoke to, "it's complicated!" All of this is since September...
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Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care someone did. NEVER will recommend them. Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care someone did. NEVER will recommend them. Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care someone did. NEVER will recommend them. Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care...
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#1012313
Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care someone did. NEVER will recommend them. Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care someone did. NEVER will recommend them. Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care someone did. NEVER will recommend them. Opened residence door!! There is a doorbell. Nasty attitude & about the lawn care...
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#1012311
There is NO WAY TO CONTACT ACTUAL TECHNICIAN IN YOUR TOWN. I paid in advance for a tree service in early January througfh a call center. I was told I would be contacted within 5-6 days by the local guys to schedule the service with an eye toward insuring I was here at home for the initial service. When that failed to occur, I called the *** call center again and asked for the local phone number. They would give out the local number, but they...
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I liked
  • I m pissed and
#1011632
Service at 51205 Eastchurch, Chapel Hill NC 27517 was supposed to have been done on Thursday Feb 16, 2017. I received an email saying that the service was done on Friday morning. However no-one showed up during the day on Thursday. No receipt was left nor a job completion stick on the lawn. I was home all day and no one had shown up. This happened once last year as well. I called and responded to customer care email. I requested a service...
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1.9
I didn't like
  • Service quality
#1011561
We have not been with Trugreen for over a year. Their service was horrible. My yard was not taking care of and had weeds all over and was dying in several places. Our home and land is well over 6,000 square ft. and I would watch them come and spend less than 5-10 minutes maximum on our yard. So we had no problem cancelling when the contract was up. Today almost 1 1/2 years later from using their services, a customer service representative from...
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1.0
#1008757
Trugreen sucks. They came 3 times and didn't really do much. They always tried to upsell me for hedges and bush and tree protection. One time the worker wanted to fertilize the palm trees in our yard but he had nothing to put the dry fertilizer in so he takes one of his boots off, fills it up at the truck and then walks to my palms and empties his boot around the base of the trees. I am not making this up! I finally realized that their service...
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1.0
I didn't like
  • Being called many times after i told them to stop calling me
  • Being called repeatedly for 2 years after i cancelled service
#1007940

Contact Trugreen

Headquarters Address:
TruGreen Headquarters
860 Ridge Lake Boulevard
Memphis, TN 38120
Phone:
(800) 464-0171
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DO NOT HIRED TRUGREEN We hired them and it is even doubtful that they applied anything to our lawn and shrubs. We were away from our FL property for 3 months during the summer and when we returned, 7 of our shrubs were mostly dead from fungus. We had caterpillars on several of the other shrubs and when we called them they said that was not possible. That they had never heard of such caterpillars, etc. Our lawn had huge areas of chinch bug...
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I didn't like
  • Results and customer service
  • Performance and customer service
  • Deception
#1005581