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On a WEDNESDAY I received an automated message from TruGreen telling me that my lawn would be treated the next day. THURSDAY came and went but nobody had showed up. In the late afternoon I contacted customer service in Milwaukee and was told that my lawn would still be...
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1.5
I didn't like
  • Schduling and follow through of servbice
  • Service
#1040118
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I contracted with TruGreen to apply the necessary chemicals to my lawn and to aerate and seed at the end of the season. I paid for the service when the contract was signed. After a year with TruGreen my lawn has to be totally redone. There is no grass to speak of. More...
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Anonymous
New Customer

I'm not sure you are a real customer because I just signed up today and I signed no contract. Actually they highlighted when I ordered their product that there will never be a...

1.0
I didn't like
  • Didnt do it all but charged for full service
  • No attention to my issue after numerous calls
#1039578
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The two Remainind Scotts board members on the TruGreen Board or CDR Board should see what has been done to your customers. A trugreen tech drove a heavy fertilize machine 3 to 400 pounds on a 4 day rain soaked yard to fertilize my lawn. They were already late in...
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2.0
I liked
  • Service before 2016
I didn't like
  • Poor managment
  • Bad service and no response even from higher ups
#1039091
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Short Review for April 27, 2017

#1039992
1.0
Today April 27 2017. I was driving down 23 mile in shelby twp and a Trugreen driver with a truck full of chemicals was cutting people off swithing lanes for over two miles like he was going to a fire. So I keep thinking what if he hit someone with those chemicals WOW. So look out his plate number is Mi BA80620 IN MICHIGAN.
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Trugreen Trushield Lawn Service Review

#1037336
1.0
Used them two years ago for five sessions. They came back the next year and did a service without consent. I cancelled anything further and they've called and emailed at least two dozens times since then even after being asked to never contact me again.
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Short Review for April 18, 2017, Pc_order_processing

#1035727
1.0
Broward County company refuses to honor contract for insulation of grass or return my deposit of 1400.00
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Trugreen Trucomplete Lawn Service Review

#1034700
2.0
Trugreen - Simple Review #1492272843
1 of 1
Ruined my yard! Viney grass that was never there before they started treating my yard!
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TruGreen recently did a service at my house and after looking at my property I noticed that they broke a light by my pool, damaged a fence gate that was just fixed. The service is not good and try getting someone on the phone, you need to be prepared to WAIT. Also I'm...
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2.2
I didn't like
  • Everythnig
  • Service
#1038545
Reply to reviews
I recently bought a house and wanted a lawn treatment service. Skeptical of Tru-Green, I called them anyway since I did not know any landscaping companies and am fairly new to understanding how it all works - thought let's try them and if it doesn't work out after a...
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2.7
I liked
  • Friendly staff
  • Pleasant people
I didn't like
  • Awful scheduling
  • Did not deliver on promises
#1038081
Reply to reviews
I paid for our service in January and still haven't gotten anything. Some of our neighbors have gotten two visits and we're still waiting for our first. I called last week and was told that we would see them on Thursday (20th), never saw them. Called to see if they...
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I didn't like
  • No shows
#1037739
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I received an automated phone call saying they were going to show up next week. Funny thing is, I never signed up for any contracts with them. In addition I ended up going with another company last year and they continued to call me about dozen times after I told them...
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They just auto renew contracts, do services without authorization and charge. The rep promises something never happen I originally had contract with Scott lawn, they did a good job. Then in 2016 truegreen took over. They add whatsoever to my lawn without asking me. I...
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Anonymous
Smitty

You "told them" ? How ? When ? Did you thoroughly read the contract ? You got walked on worse than your lawn. I read a lot of complaints about them on this site.

1.0
I liked
  • Get punishment for
  • Ignoring customers request
I didn't like
  • Conducts
#1037051
Reply to reviews
Well, after TruGreen bought Scotts out it took them about 6 months to almost totally kill my grass! Poor service, I guess poor products, and even worse customer service. Twice I asked for a supervisor to come see the damage but to this date I have still not received a...
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Anonymous
Rita

I am sorry to hear what happened to your lawn. I asked to speak with a supervisor on multiple occasions with no luck. I was told no one is available. I was told a superviso...

Attn: CEO I have been dealing with really bad service the entire time I have been with TruGreen as a Customer; going on 2 years now. 2927 Koscher Drive Cedar Hill, TX 75104 Most recently on 18 Apr 2017 service was scheduled but no one showed or called but, yet I get an...
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1.0
#1036833
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