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Getting a house built. Called TruGreen to service the house when complete.

Told them the estimated completion was end of May or the first of June. And the contractor would have the yard treated before we moved in. On April 20th I received and automated call from TruGreen informing me that my lawn would be treated the next day. I immediately called.

Spoke with a customer service rep and repeated the whole story about the move in date etc... On April 29th I received an email from TruGreen informing me that they had treated my yard!!! No courtesy call like before. Which I was told I would always receive before any services were rendered.

I refused to pay and canceled my contract with them. Homeowners please be aware of this company's shady business ethics.

Reason of review: Poor customer service.

Location: Trussville, Alabama

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