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I've used Truegreen probably 4 times in the last 6 years, most recently in 2015, although I've had no problem with their product, I'm not impressed with the assumption of rolling over the service from year to year without contacting the customer. 2016 I switched to another service who already made an application in April, now in May a Truegreen person knocks at my door stating he was going to apply an application, told him the above and he said I needed to call and cancel service.

If I wasn't home this service would have been done and I would have been charged. For this reason I wouldn't use them again..

Reason of review: Poor customer service.

Location: Brockton, Massachusetts

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Agree! I am looking for a different lawn service for the same reasons you listed.

I talked with a rep who insisted I had to take the 6 applications which I feel is way over the top for my yard. And he verged on being rude.