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TruGreen

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TruGreen is the largest lawn and landscape company in the world. The corporate office of the company is based in Memphis, Tennessee. TruGreen was started in 1973 in East Lansing, Michigan. In 1990, as a result of acquisition TruGreen joined the ServiceMaster family of brands. Today, TruGreen services more than 3.4 million residential and commercial customers across the U.S. with lawn care, tree and shrub care, and landscaping services. TruGreen devotes substantial resources to continually evaluate new products and equipment and to develop better methods for taking care of grass, trees, and shrubs. All of the company’s lawn specialists are tenured full-time employees who must complete a rigorous training program before they can be certified by TruGreen. Among the services, provided by TruGreen are lawn care program, Natural Nutrient Program, Tree and Shrub Care, Landscape Care Program, Root Zone Fertilization, Additional Services, and Nuisance Pest Control. Please try to contact TruGreen Customer Service directly prior to posting any complaints on this site.

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TruGreen Complaints & Reviews

TruGreen Reviews

Sharky2200
TruGreen - Harrassing phone calls
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

If you want to get ripped off and have harrassing phone calls then sign up for TruGreen. I signed up and prepaid for a year package. I also paid for a lime treatment in the fall wh...

#318802
May 16, 2012
9

Bigted77
TruGreen called 20 times in 3 days.
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

This is not an exaggeration... This is actually what happened.On May the 11th of 2012, at about 9:35 am, I filled out some personal details on Trugreen.com to request s...

#318341
May 14, 2012
59

Trugreener
Im working at TruGreen for 2 years now.
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

I dont need to say much because all the things i have read on this site tells it all. i deal with it everyday as a superviser. i have seen many people come and go. even had my mana...

#315744
Apr 30, 2012
395

Anonymous
TruGreen - Tru-Green, what a scam.
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

Local office is Yaphank, NY. I signed a contract last year-they did not provide what was promised. Lawn still spotty-same weeds still growing, no big improvment in the grub contro...

#314294
Apr 24, 2012
243

Anonymous
TruGreen - Did not show up as promised.
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

I had been a customer of TruGreen for 8 years. This season I have called many times regarding my lawn service.. I get many promises about a Service Man being in my area but no on...

#313493
Apr 20, 2012
275

Chris sc...
Here is the contact info for the Pres/CEO of TruGreen ....
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

To get into direct contact with the President/CEO of TruGreen, here is the direct line to his office: 901-597-1964. This number is answered by his personal secretary at the TruGre...

#313447
Apr 19, 2012
361

Anonymous
TruGreen - Did not sign up for service but they were coming anyway.
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

I called TruGreen to inquire about their services. I asked if someone could call and make an appt. to come out & discuss my lawn needs. Two days later I got a recorded message sayi...

#313306
Apr 19, 2012
363

F TruGreen
Property Damaged by TruGreen
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

Last Friday, April 13th, Gregory Ward, TruGreen's "Lawncare Specialist" treated my yard and for good measure, knocked five slate stones loose on my front steps. He then proceeded ...

#313253
Apr 19, 2012
302

JWRIGHT807
TruGreen LAWNCARE SUCKS
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

TRUGREEN.......Worst customer service in the world. Once they get your money, forget their guaranteed satisfaction. They don't return phone calls, they don't show up when t...

#313204
Apr 18, 2012
286

Sandy15
TruGreen - Have been waiting 7 months for a refund
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

After many, many problems with the business office and payment issues, I was overcharged by TruGreen for $35. I insisted I had paid for all 5 treatments; TruGreen insisted I had n...

#313148
Apr 18, 2012
168

Bitemenow
TruGreen Lawn Harassment
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

Trugreen Lawn - whatever you do DO NOT GIVE THEM YOUR PHONE NUMBER!!! Had a sales rep stop by Saturday afternoon. Am having a few lawn problems so I was interested in hearing wha...

#312882
Apr 17, 2012
269

Tweedle
TruGreen - Tru-Green-ruined lawn and smart mouthed technicians
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

I used Tru-Green from Fishers Indiana last year and the lawn was looking pretty good. My husband had always done the yard himself in the past and was told he had the best looking ...

#312352
Apr 15, 2012
352

Cmjcam04
TruGreen ; Bad business practice.
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

Last year(2011) I had TruGreen to treat my yard. At the end of the fall season, I called and cancelled their services. Not because of my yard, but because winter was upon us and ...

#312062
Apr 14, 2012
377

Anonymous
TruGreen ... a true disappointment.
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

After one year paying around $118.00 a month, at first Trugreen eliminated the only problem we use to have in our garden which was a small black bug eating the leaves of the Ficus ...

#311338
Apr 11, 2012
316

Anonymous
TruGreen
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

Trugreen does a remarkably poor job. I moved into a 6 year old house that had been vacant for a year. Based upon a personal recommendation, I chose Trugreen to provide the lawn se...

#310615
Apr 07, 2012
382

Anonymous
TruGreen - Misrepresented service
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

We have a contract with another lawn care company who came out a couple of weeks ago for the 1st treatment this year. Today, we got a call from Tru Green telling us they would be s...

#309406
Apr 02, 2012
503

Anonymous
TruGreen - Review from another Employee
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

Let me tell start out by saying I worked as a Salesman, a Technician, and worked in the Office staff. I'll try to give my opinion clearly and concisely.I'll st...

#307130
Mar 23, 2012
1297

Jwarz
TruGreen killed my lawn
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

I contracted, several years ago, with a lawn care company called Guardian - was completely satisfied with the job they did. They then sold the company to TruGreen. I have used th...

#307046
Mar 23, 2012
527

Nationwide
Lawsuit against TruGreen
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

With as many customers and employees that have complaints against Trugreen, it's no wonder they get sued all the time. Latest is a class action for employees who were not paid pro...

#304972
Mar 15, 2012
836

Anonymous
TruGreen Lies and Collection Services
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

TruGreen showed up on a Saturday morning and knocked on my door to tell me they wanted to provide a service I had not requested. i was awakend from a deep sleep, having arrived ho...

#302766
Mar 06, 2012
689

Anonymous
TruGreen is Truweeds
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

This company is a farce and a scam. I have had the lawn service for two years and my lawn is FULL of weeds. They must be spraying it with water. When I called the company, the r...

#301342
Mar 01, 2012
743

Jbelfit
Don't Use TruGreen !!
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

I just cancelled TruGreen today. I have been using them for the past 2 years and have been unimpressed all around. My lawn itself doesn’t look bad – but it’s not any better t...

#300534
Feb 27, 2012
585

Anonymous
Don't Use TruGreen !
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

I just cancelled TruGreen today. I have been using them for the past 2 years and have been unimpressed all around. My lawn itself doesn’t look bad – but it’s not any better t...

#300526
Feb 27, 2012
423

Anonymous
TruGreen - We paid for 12 months upfront-we only got 6
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

TruGreen promised us 12 months of treatments to bring our lawn up to standard.We paid $400 in May of 2011 for lawn & horticultural treatments.When we returned from New ...

#300515
Feb 27, 2012
676

TomJ
TruGreen
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

Truegreen tries every trick in the book to charge you for something you didn't agree to including providing un-ordered service and then billing you for it. I can't understa...

#299542
Feb 23, 2012
410

Lenny9108
TruGreen - Charged for services that they never performed
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

There was very much crabgrass,after three years of crabgrass control,also they must have fed the grubs instead of controlling them.Moles everywhere in the spring,Chemlawn was there...

#298307
Feb 18, 2012
491

Gskogebo
TruGreen misrepresents their prepayment packages
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

We signed on with Trugreen 3 years ago. We were told that if we prepaid for the year they could offer usa 15% discount and a free shrub service, so we did. We prepaid for 8...

#295891
Feb 09, 2012
627

Anonymous
TruGreen - Pay cut
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

This year every employee took a pay cut and lost the weekly commission and got there insurance heavy. Manager said you will be making more money this year from last year. Went from...

#295886
Feb 09, 2012
860

Anonymous
TruGreen Did Nothing, They are TruelyBad!
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

Before I engaged TruGreen I did the usual checking and found a lot of negative comments on the Internet. I also found a lot of negative comments about other lawn treatment compani...

#294891
Feb 06, 2012
526

Dddinfl
TruGreen - Tru Green did not perform as guaranteed
5.0 860 Ridge Lake Boulevard MemphisTN38120 1 (866) 369-9539, 1 (800) TruGreen (878-4733) http://www.trugreen.com/about/contact

I was guaranteed a green, *** free lawn. 6 months & $400.00 later it looked worse so I canceled. They continued to apply an application until I called again. The only reimburse...

#294813
Feb 06, 2012
438
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Related Information

Landscaping / Cleaning
Besides the mortgage payments associated with owning a new home, one also has to deal with things like painting, household repairs, mowing the lawn, maybe moving furniture, and cleaning. Cleaning is the most time and effort consuming part of household. There are a few different options to undertake when it comes to going about cleaning a house, which include cleaning it yourself, or hiring a cleaning service to come and clean the house. First it is necessary to determine the cleaning needs: basic dusting and vacuuming, specific cleaning of something in the apartment (like carpets or upholstery for example), whether bathrooms cleaning is required, floors mopping? All these are questions to be answered when choosing what cleaning service to go with. The easiest way to choose a cleaning service provider is to look it up in the yellow pages, contact various agencies and find a handful that meet all the distinguished cleaning needs.

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