1.6
  • Men who service property2 votes
  • I liked1 votes
  • Lack of honesty11 votes
  • Customer service8 votes
  • Problem resolution7 votes
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  • Apr 22
  • Landscaping and Gardening
  • Tampa, Florida
  • Lawn Care
  • 82
  • REVIEW RATING 4/5

SOLD ME ON THE FULL PACKAGE AND DID NOTHING BUT MADE MY LAWN WORSE. THEN AREA MANAGER ASKED ME WHY WAS I SO UPSET IF ITS JUST GRASS??????!!!!!! LIKE REALLY JUST GRASS????? UMMMMMM I THINK THIS COMPANY THRIVES OFF GRASS AND THAT WAS HIS RESPONSE. I WILL NEVER USE OR REFER THIS HORRIABLE COMPANY. MY GRASS IS DESTROYED AND NOW I HAVE TO RESOD MY ENTIRE LAWN. THEY ARE TRULY THE WORSE EVER PLEASE... Read more

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  • Apr 21
  • Landscaping and Gardening
  • Glen Ellyn, Illinois
  • Lawn Care
  • 162
  • REVIEW RATING 5/5

Prepaid for one year of service and did not see any real improvement in my lawn. Trugreen sent me renewal letters/offers, which I did not respond to since I did not want their services. Went out and treated my lawn on April 20th. Came home on April 21st to find that Trugreen had just treated my lawn. Called the company and they told me the original document I signed a year ago states that I... Read more

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  • Apr 20
  • Landscaping and Gardening
  • Newport News, Virginia
  • Positive Experience
  • 202
  • REVIEW RATING 4/5

I've used True Green for over 6 years and my lawn looks amazing! My wife and neighbors say it looks like carpet. However, the property owner has to do SOMETHING. True Green doesn't do magic lawn. Mowing properly is extremely important. Keep the blades sharp. Don't scalp your lawn, cut no shorter that 4 or 5 inches. Watering is important during the right time of day. A beautiful lawn doesn't just... Read more

Was this review helpful? 2 4
  • From mobile
  • Trugreen
  • Apr 17
  • by anonymous
  • #623488

worst customer service I've ever seen you never get to talk to anybody that day grass looks the worst in the neighborhood I'm going to put a sign in the yard saying beautiful lawn thank you chem lawn.Phil always had beautiful lawns up to the last two years and now we hear from their service manager we have baddirt.one of those companies were the problems are always you and never them Add comment

  • Apr 17
  • Employees and Ex-employees
  • Bellingham, Washington
  • Employee Experience
  • 103
  • REVIEW RATING 4/5

Managers bald face lie to you during an interview and during training. The hours magically increase as you attend training from working 11AM to 7 PM Monday thru Thursday to 11 to 9 Monday thru Thursday. Fridays went from 10 AM to 5 PM. to 10 to 7 PM. Saturdays increased from 9AM to 3PM up to 9AM to 5PM. Pay was expressed as SALARY plus Commission Bonus....obviously a bald face lie. Told am... Read more

Was this review helpful? 2 0

  • Apr 16
  • Landscaping and Gardening
  • Boerne, Texas
  • Lawn Care
  • 1
  • 1
  • 118
  • REVIEW RATING 5/5

True green is horrible. I am actually asking them for money back. By the way. I have weeds all over my yard Read more

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  • From mobile
  • Trugreen
  • Apr 16
  • by anonymous
  • #623021

Worst customer service I have ever seen. There is no way to contact local office. You have to continuously call the national number, get transferred 2 or 3 times, nobody can help you, or the person who can isn't in. I have been waiting for a call back to resolve my problem for 3 days! Add comment

  • Apr 16
  • Landscaping and Gardening
  • Waldorf, Maryland
  • Lawn Care
  • 73
  • REVIEW RATING 4/5

ACCT. #: 7001860555 I AM BEYOND UPSET WITH THE SERVICE AND THE LACK OF CUSTOMER SERVICE I HAVE RECEIVED. MY LAWN LOOKS WORSE THAN IT DID BEFORE TRUGREEN ALL TREATED IT. THE LAST TREATMENT TRUGREEN GAVE ME BURNED A PORTION OF MY YARD THAT IS DEAD NOW. I SPOKE WITH FRED (MANAGER-BOWIE, MD) WHO INFORMED ME THAT TRUGREEN HAD MY ADDRESS WRONG AND "THE TREATMENT I WAS PAYING FOR WAS FOR ANOTHER... Read more

Was this review helpful? 2 1

  • Apr 15
  • Landscaping and Gardening
  • Cumming, Georgia
  • Lawn Care
  • 74
  • REVIEW RATING 4/5

The service I have been receiving from Trugreen has steadily declined over the years. This next application in a week or two will be the third one this year for weeds. Trugreen has long since lost their touch and can't seem to get the *** problem under control. The fertilizer they applied in the past doesn't seem to do much for my lawn either. My lawn never has the dark green look that my... Read more

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  • Apr 15
  • Landscaping and Gardening
  • Walnutport, Pennsylvania
  • Lawn Care
  • 1
  • 1
  • 153
  • REVIEW RATING 5/5

I signed up for the service last year and was promised a FULL and GREEN lawn this year ,not only is my lawn the worse on the block But I wasted 300 dollars doing it.Called customer service 9 times and all I got was runaround. A supervisor named Jim came out to look at the lawn and said he would send someone to address the problems early part of this week and no one showed. this only proves that... Read more

Was this review helpful? 3 1

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