TruGreen Complaints and Reviews

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TruGreen
Main address: 860 Ridge Lake Boulevard 38120 Memphis TN
877-905-5147, 866-369-9539, , customercare@trugreenmail.com
  • 484+10 mobile complaints
  • $340K claimed losses
  • $678 average
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  • 14 hours ago
  • Landscaping and Gardening
  • Newnan, Georgia
  • 4

I live in newnan in townhomes in a home owers association that hired truegreen.well they recently planted some trees and put the little bags to hold water around them.if truegreen is getting paid to do the job why in the *** are they constantly using my outside water connections to fill the bags they dont ask ,and dont contribute to my water bill why should I be supplying their water? Very... Read more

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  • 2 days ago
  • Landscaping and Gardening
  • Unprovided Service Charges
  • 28

I've been scheduled 3 times for aeration/re-seeding and TruGreen never showed up! Now that it's the end of October it's out of season to do this procedure. However, I'm sure if I didn't cancel the service they would still take my money! One visit they scheduled *** control and re-seeding on the same day! Common sense tells you what would happen to the seed with the *** killer! Once I brought... Read more

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  • Oct 17
  • Landscaping and Gardening
  • Oklahoma City, Oklahoma
  • Poor Service
  • 1
  • 1
  • 16

i nkoleed some weeds killed that was over2-3ft tall i called trugreen spoke with Chelsey and she sold me the wrong plan and charge me for it and jim call and told her to fix it and add the $78 to the pkg i need the veggie control as of today i have not recieved any other service from them and they are charging me $150 for nothing i have called and cancel my plan many of times no records of me... Read more

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  • Oct 17
  • Landscaping and Gardening
  • Tampa, Florida
  • Lawn Treatment
  • 19

The service is bad. I know they must have been driving up in front of my house and tacking a sign that says they sprayed then *** without spraying. No weeds died, no bugs. Biggest waste of money ever. I called several times to tell them I still had weeds all over my yard. One time the service man told me its because it was raining, THEN why did you spray? No answer, more likely he didn't. ... Read more

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  • Oct 14
  • Landscaping and Gardening
  • Fayetteville, Georgia
  • Lawn Treatment
  • 46

They sprayed my backyard which is fescue and killed it. I have contacted general manager of AUSTELL GA branch who argued with me when I asked for appropriate remedy--replace my lawn as I originally put in with sod. He raised his voice. Made an apptment to come up and never showed now had called me back after over 10 days. I have a note from a tech who said they couldn't spray back yard due to... Read more

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  • Oct 10
  • Landscaping and Gardening
  • Poor Service
  • 1
  • 1
  • 14

I have had try green for two years. They have never called as promised. The service at the 800 number will not call back. The price is robbery for what's done. Never again will I use ther service. Read more

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  • Oct 10
  • Landscaping and Gardening
  • Lawn Service
  • 43

Supposed to have the annual aeration & seeding of my lawn ( which is 50% weeds). Received postcard mid-august that they would be out to perform service & I would receive 3-5 day advance notice. 9/22 called them & was told "I don't know why you aren't scheduled yet, but I will take care of it." 10/1 Called again since I hadn't heard anything. Was told that I was scheduled for Fri,... Read more

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  • Oct 05
  • Building Services - Moving, Storage
  • Eastvale, California
  • Service Realization
  • 68

In a nut shell I called Trugreen in Riverside CA to start service. They were very eager to take my credit card info but as soon as they get that your forgotton about. Never a call to schedule my first service call, never has a tech shown up and Ive given up trying to contact them......just doesnt happen. I bet when I call my bank in the morning and cancel this transaction they will find time... Read more

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  • Oct 03
  • Landscaping and Gardening
  • Chicago, Illinois
  • Lawn Treatment
  • 55

I hired trugreen and was very specific about the fact that I own several dogs and would need a call before they started so I could let them all out before treatment of my lawn. I must have told 7 people, including the lawn tech. And they never called. I then couldn't let my dogs out for several bourse while it dried. When calling you can't actually speak to someone from your local office, you get... Read more

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  • Oct 01
  • Landscaping and Gardening
  • Jacksonville, Florida
  • Dead Lawn Grass
  • 73

I hired Tru Green two months ago for monthly service because I had a patch of dead grass. They said I had chinch bugs and treated it. I replaced the dead grass but slowly the rest of the yard started dying. I called several times over the past two months. Now my entire yard is dead. Keep calling to speak to a manager but no one is returning my calls. It will cost $850 to re-sod my yard and I... Read more

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