1.4
  • Lack of honesty7 votes
  • Customer service4 votes
  • Problem resolution3 votes
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  • 18 hours ago
  • Landscaping and Gardening
  • Salt Lake City, Utah
  • Lawn Care
  • 25
  • REVIEW RATING 4/5

I signed up for work to be performed at two of my rental properties in 2014. The work performed was adequate. I was not told they would perform any further work. In 2015 Tru-green performed service again without any notification, consent, or agreement from me. I was billed for the first service. When I called Tru-green to ask that the amount be refunded, the representative told me she could not... Read more

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  • 2 days ago
  • Landscaping and Gardening
  • Medina, Ohio
  • Cancellation Policy
  • 94
  • REVIEW RATING 4/5

I cancelled Trugreen service after last falls final application. On (3/26/15) Trugreen left phone message they were coming next day to fertilize lawn. On the aforementioned date I immediately called to cancel service…again. I was told this was done. The next day I received a receipt of service. Called Trugreen again to complain. Trugreen rep. verified my service was in fact cancelled. However,... Read more

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  • Mar 24
  • Landscaping and Gardening
  • Temple, Texas
  • Lawn Service
  • 120
  • REVIEW RATING 4/5

I have used Trugreen for many years and for the last 6 months service has degraded. My lawn is full of weeds and foreign grasses as they have treated in a haphazard manner. Yesterday I contacted them as they reported service was done when in fact it had not. In other words the technician lied and turned in a service report for billing without ever coming to my home. I feel this is dishonest. I... Read more

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  • Mar 22
  • Landscaping and Gardening
  • Blue Island, Illinois
  • Lawn Service
  • 75
  • REVIEW RATING 5/5

I've used true green 15 years had same tech about 11 yrs well they switch lady ur to less experienced and he sprayed my beautiful expensive flowers in my walkway killed them complained to true green a few times not happy with results at all basically nothing done they treated me like *** after all these years they claim they want coustomets happy that's bull just want the money Read more

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  • Mar 22
  • Landscaping and Gardening
  • Burnsville, Minnesota
  • 1
  • 1
  • 53
  • REVIEW RATING 3/5

If you guys hate trugreen you can give them a piece of your mind directly. There is a conference call at 11am on Mondays and give them ***. Here is the call information 1-719-457-6209 guest code is 747135 you will be able to speak with head managers on this. Read more

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  • Mar 21
  • Landscaping and Gardening
  • Loveland, Ohio
  • Lawn Care
  • 1
  • 1
  • 46
  • REVIEW RATING 4/5

It is illegal to leave chemical pellets (Preemergent, Fertilizers, pest/herbicides) on hard surfaces per EPA regulations, despite this two homes treated by TruGreen in Loveland, Ohio on Mochican Drive had chemical pellets strewn over the sidewalk, driveway, street, and storm curb. The men also massively over-apply product. Loveland's water supply contained dangerous amounts of these chemicals in... Read more

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  • Mar 19
  • Landscaping and Gardening
  • Olympia, Washington
  • Lawn Aeration
  • 1
  • 1
  • 340
  • REVIEW RATING 5/5

My husband and I just bought a new house! Finally, yay!!! We have been very excited and have been doing little improvements every week. I was not happy with the condition of our lawn so I called TRUGREEN, since my next door neighbor recommended them to me. I talked to a representative, who was very pleasant by the way, and signed up for a new service. The representative told me that the first... Read more

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  • From mobile
  • TruGreen
  • Mar 19
  • by anonymous
  • #610402

This company is ridiculous, the customer service is horrible and has now knowledge of the product used. They show up at our house without request for service and applied chemicals without any permission. Add comment

  • From mobile
  • TruGreen
  • Mar 09
  • by anonymous
  • #605711

Parasitic *** constantly knocking on doors. Hope this company goes Chapter 7 AND soon! Add comment

  • Mar 04
  • Landscaping and Gardening
  • North Augusta, South Carolina
  • Driver
  • 74
  • REVIEW RATING 4/5

Unsafe driving actions from Tru-green drivers with no regard to safety and/or traffic regulations by pulling out from Shortcut road in front of ongoing traffic onto Hwy 25 in North Augusta, SC which happens on a daily basis. And then once on the highway the drivers cut in front of traffic without regard to safety. Law enforcement travel both ways on highway 25 but the drivers manage to avoid... Read more

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