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  • Customers like
    • Men who service property2
    • I liked1
    • Website1
  • Customers don't like
    • Lack of honesty13
    • Customer service9
    • Problem resolution8

  • 5 hours ago
  • Repairs
  • Houston, Texas
  • 16

I signed up for one year and paid in advance. 15 months later I get a collection agency notice for $46 purportedly for the month after my services ended. I never authorized or wanted this service, but am being forced to pay for it nonetheless. The billing practices of this company are unethical and buyer beware if you choose to deal with them. I will never do business with them again. A a a a a... Read more

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  • May 21
  • Landscaping and Gardening
  • Greenland, New Hampshire
  • Lawn Care Program
  • 164
  • REVIEW RATING 4/5

TruGreen called me 4 times on 5/20/2015 to confirm service would be performed the following day, 5/21/2015. However, the driver Steven decided to perform the service early on 5/20/2015 without any notification or authorization. We were unaware the service had been performed and let our dogs out on the lawn that had been treated no more than 30 minutes before. This exposed our dogs to potentially... Read more

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  • May 21
  • Landscaping and Gardening
  • Salt Lake City, Utah
  • Lawn Service
  • 74
  • REVIEW RATING 4/5

Terrible company. They will lure you in with a cheap 1 time price (and you don't even get the price they advertise if you have a normal sized yard) and then they will sign you up for tons of services you never even wanted. Even after jacking the price up by 3x what they advertise to $80+ per application, they come in and SURPISE! charge you $155 for an application. Absolute horse**** company.... Read more

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  • May 18
  • Landscaping and Gardening
  • Bradenton, Florida
  • Lawn Service
  • 222
  • REVIEW RATING 4/5

Never give your credit card number to this company. Here is my story and how they did business with me. I signed an agreement to have my grass fertilized/*** remove for a year as follows. The first application cost $29.00 and 11 additional applications for $40.00 each. Unfortunately after they made the first application, I checked my credit card and there was a charge for $69.99. Personally I... Read more

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  • From mobile
  • Trugreen
  • May 15
  • by anonymous
  • #636708

Trugreen rules the grass and all yards! Add comment

  • May 15
  • Landscaping and Gardening
  • Positive Experience
  • 53
  • REVIEW RATING 3/5

We want to thank Trugreen for the services of its outstanding employee, Robert Johnson. He is extremely polite and very knowledgeable. We really appreciate his service and advice. Thanks very much. We have had other service people over the years, but never anyone as good as Robert. He always checks with us before and after each visit and is very organized and neat. He would make a wonderful... Read more

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  • May 14
  • Landscaping and Gardening
  • Tampa, Florida
  • Lawn Service
  • 115
  • REVIEW RATING 4/5

I ordered the lawn fertilization serivce which is Tru complete lawn plan several days ago, but first they send a tree and shrub man to treat the trees, I asked him whether this is included in the first lawn application, he said yes!! But after that I was billed $57.95 for the tree and shrub service!! And it is definitely not included in the first lawn application!!!! They sent man to do the... Read more

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  • May 14
  • Landscaping and Gardening
  • Buford, Georgia
  • Lawn Care
  • 1
  • 1
  • 72
  • REVIEW RATING 4/5

Last year I had an incident where they will call and say they will be coming to spray my grass. They never showed up, but were quick on collecting their payment. So i called them to address the issue and came back the next day to apply their services. This year they have charged me 4 visits and only showed up once (base on my records).This weekend I started noticing all these weeds all over my... Read more

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  • May 12
  • Landscaping and Gardening
  • Sanford, Florida
  • Lawn Revitalizing Service
  • 145
  • REVIEW RATING 4/5

Sales Rep came by and told me he could revitalize my yard. Service tech told me it was never going to happen my lawn was too far gone... I called to cancel 6 months ago, in the meantime I have had 5 service calls and an aeration and it is impossible to get them to stop treating no matter how many phone calls and who I talk to. My only recourse has been challenge the credit card bill each month.... Read more

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  • May 12
  • Landscaping and Gardening
  • London, Ontario
  • Lawn Service
  • 109
  • REVIEW RATING 4/5

A person came to my door and I signed a contract, but I canceled it two days after, now they claim that they had done services on my lawn which they never did. I called them several times and they said the imaginary technician who did the service (while my back yard had been locked even though it is obvious from fresh dandelions that they never came even for the front) and he never called. People... Read more

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