TruGreen Complaints and Reviews

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TruGreen
Main address: 860 Ridge Lake Boulevard 38120 Memphis TN
877-905-5147, 866-369-9539, , customercare@trugreenmail.com
  • 488+11 mobile complaints
  • $340K claimed losses
  • $672 average
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  • Nov 20
  • Landscaping and Gardening
  • Cape Coral, Florida
  • Aeration Service
  • 41

Paid for aeration. Took six weeks or more to do it. Never scheduled an appointment, simply called me and said it was done. When I got home I saw NO evidence that any work was done. No holes, no dirt clumps on top of soil. They LIED to me because I was threatening to cancel if it didn't get done. Will try my best to get my money back. Not holding my breath... What crooks !!! My lawn... Read more

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  • From mobile
  • TruGreen
  • Nov 16
  • by anonymous
  • #558595

Trugreen called us after we had been trying to plant grass seed in our back yard. We never contacted them. We EVER ALL Turned Our House Phone Ringer Off And Stopped Answering The phone. Add comment

     

  • Nov 13
  • Landscaping and Gardening
  • Garner, North Carolina
  • Lawn Service
  • 47

Gave them a try. I have the worst yard in 17 years. Worst yard on the street, weeds and bare spots. even though we had more rain than normal. My grass looked horrible, like it was starving even after they fertilized. When it came to air rating / seeding they were about 4 weeks late. Should be the month of September in Raleigh area. came 3rd week of October. Missed the boat on this. Neighbors all... Read more

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  • Nov 06
  • Landscaping and Gardening
  • Hudson, Florida
  • Employment
  • 123

Went for a 1100 job interview, first of all couldn't find place to park because the employees used up all the spaces up front where customers come in. Secondly went in front door, receptionist was to lazy to even acknowledge my existence, after 10 minutes she finally asked what I wanted. Told her i was there for an scheduled interview with Jeff. Said Jeff wasn't even there and went to find... Read more

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  • Oct 30
  • Landscaping and Gardening
  • Technician
  • 107

First appointment was for Thursday because we needed to be home to secure the dogs. Then get a call for Tuesday. Not what we said. Then crew was to be here at 10:30 because we work at night. The first crew arrives at 8am. He opens up the locked gate and does not close it. And then tech says we signed up for Fire Ant which we did not sign up for. We complained all morning how the techs left the... Read more

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  • Oct 24
  • Landscaping and Gardening
  • Newnan, Georgia
  • Bug Control
  • 1
  • 1
  • 71

I live in newnan in townhomes in a home owers association that hired truegreen.well they recently planted some trees and put the little bags to hold water around them.if truegreen is getting paid to do the job why in the *** are they constantly using my outside water connections to fill the bags they dont ask ,and dont contribute to my water bill why should I be supplying their water? Very... Read more

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  • Oct 22
  • Landscaping and Gardening
  • Unprovided Service Charges
  • 73

I've been scheduled 3 times for aeration/re-seeding and TruGreen never showed up! Now that it's the end of October it's out of season to do this procedure. However, I'm sure if I didn't cancel the service they would still take my money! One visit they scheduled *** control and re-seeding on the same day! Common sense tells you what would happen to the seed with the *** killer! Once I brought... Read more

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  • Oct 17
  • Landscaping and Gardening
  • Oklahoma City, Oklahoma
  • Poor Service
  • 1
  • 1
  • 48

i nkoleed some weeds killed that was over2-3ft tall i called trugreen spoke with Chelsey and she sold me the wrong plan and charge me for it and jim call and told her to fix it and add the $78 to the pkg i need the veggie control as of today i have not recieved any other service from them and they are charging me $150 for nothing i have called and cancel my plan many of times no records of me... Read more

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  • Oct 17
  • Landscaping and Gardening
  • Tampa, Florida
  • Lawn Treatment
  • 1
  • 1
  • 70

The service is bad. I know they must have been driving up in front of my house and tacking a sign that says they sprayed then *** without spraying. No weeds died, no bugs. Biggest waste of money ever. I called several times to tell them I still had weeds all over my yard. One time the service man told me its because it was raining, THEN why did you spray? No answer, more likely he didn't. ... Read more

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  • Oct 14
  • Landscaping and Gardening
  • Fayetteville, Georgia
  • Lawn Treatment
  • 88

They sprayed my backyard which is fescue and killed it. I have contacted general manager of AUSTELL GA branch who argued with me when I asked for appropriate remedy--replace my lawn as I originally put in with sod. He raised his voice. Made an apptment to come up and never showed now had called me back after over 10 days. I have a note from a tech who said they couldn't spray back yard due to... Read more

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