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  • Customers like
    • Men who service property2
    • Representative who listened1
    • Website1
  • Customers don't like
    • Lack of honesty16
    • Customer service15
    • Problem resolution9

  • 5 hours ago
  • Landscaping and Gardening
  • Edmonton, Alberta
  • Lawn Weed Control And Aeration
  • 6

Either the TruGreen computer systems are ***, and/or their people are morons. We asked that they come out and apply *** control and fertilizer on SPECIFIC areas of our yard and NOT, repeat NOT, on other areas. We were VERY clear as to which areas were involved. On numerous occasions they came out and applied their product on the WRONG AREAS. How bright do you have to be ? This is not a... Read more

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  • 2 days ago
  • Landscaping and Gardening
  • Independence, Ohio
  • Trugreen Lawn Care System
  • 31
  • REVIEW RATING 4/5

I have had trugreen for over 35 years. The last three have been a disaster. Last year i had grub control put down. a week later I had a third of my front grass dug up by animals. They came out and redid my lawn. Still animals were digging up my lawn. Also there were two big burn spots where the guy must have dumped fertilizer and burned it. they never fixed that. So this year the hotest day... Read more

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  • From mobile
  • Trugreen
  • Aug 29
  • by anonymous
  • #691163

They are very big liers promises to do something and don't do it. Even had manager come out and promised me they would take care of bare spots never happened. Just sayin they are not to be trusted. Add comment

  • Aug 28
  • Landscaping and Gardening
  • Greenwich, Connecticut
  • Professional Lawn Care
  • 20
  • REVIEW RATING 3/5

I called over a week ago and they promised to come last week and spray for weeds that grew in between treatments in the lawn. They never came. I was assured that they would come today and they did not. This is going on over a week and they keep telling me they are coming. I called again to tell them no one came to spray. This is a waste of money. I will not sign up again with them next year.... Read more

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  • From mobile
  • Trugreen
  • Aug 26
  • by anonymous
  • #689653

This company has no correct number to call and speak to someone that is not in a call center . They promised me plugs in my back yard for 5 months , they always tell me next week and the manager will call me NOBODY EVER CALLS BACK THE SERVICE SUCKS WE HAVE HAD THEM FOR YEARS AND IM DONE. They keep trying to sell *** I don't need Add comment

  • Aug 26
  • Landscaping and Gardening
  • Enon, Ohio
  • Pest Control
  • 38
  • REVIEW RATING 3/5

We had contracted with TruGreen for pest control. They were to spray the foundation of our house to prevent or at least lessen the possibility of bugs getting inside. However, after multiple treatments, it did not seem to do anything. Then today, we, four of us, spent the morning, beginning about 10:00 AM through early afternoon on our patio in back of our house. When we later went around... Read more

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  • Aug 25
  • Landscaping and Gardening
  • Inverness, Florida
  • Lawn And Shrub Service
  • 18
  • REVIEW RATING 4/5

Trugreen has done paint damage to my home. They said they would come and get the stains off my house the first time I complained about their spray discoloring my house & fence. They sprayed my lawn and it got onto my house; I didn’t notice it right away because I have cataracts. I called them a few months later to tell them about what I noticed about the paint being scraped and faded. ... Read more

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  • Aug 25
  • Landscaping and Gardening
  • Inverness, Florida
  • Lawn And Shrub Service
  • 11
  • REVIEW RATING 4/5

Trugreen has done paint damage to my home. They said they would come and get the stains off my house the first time I complained about their spray discoloring my house & fence. They sprayed my lawn and it got onto my house; I didn’t notice it right away because I have cataracts. I called them a few months later to tell them about what I noticed about the paint being scraped and faded. ... Read more

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  • Aug 24
  • Landscaping and Gardening
  • Woodstock, Connecticut
  • Lawn Services
  • 99
  • REVIEW RATING 4/5

Letter of Complaint I would like to start this letter by saying that I am a 41 one-year-old man with a wife and two children. I work a full time job as a public servant and take great pride in the things that I own. In my 41 years I have very, very rarely filed a complaint letter against any person or business. Approximately 2 ½ years ago I enrolled in a contract with Tru-Green to maintain my... Read more

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  • Aug 22
  • Employees and Ex-employees
  • Greenville, South Carolina
  • 1
  • 1
  • 83
  • REVIEW RATING 3/5

T.G. employee here. You people are the laziest pos around! Too lazy to do your own lawn care. You think we are your "lawn boys," but we all just don't give a *** about your freaking lawns! Wonder why a manager won't return your calls? Because the don't care either! Yes, that is correct! We don't care about you, or your *** grass! Do the *** yourself! I hate rich people and *** own your lawn when... Read more

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