1.3
  • Men who service property1 votes
  • Lack of honesty11 votes
  • Customer service8 votes
  • Problem resolution7 votes
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  • From mobile
  • Trugreen
  • 2 days ago
  • by anonymous
  • #623488

worst customer service I've ever seen you never get to talk to anybody that day grass looks the worst in the neighborhood I'm going to put a sign in the yard saying beautiful lawn thank you chem lawn.Phil always had beautiful lawns up to the last two years and now we hear from their service manager we have baddirt.one of those companies were the problems are always you and never them Add comment

  • 2 days ago
  • Landscaping and Gardening
  • Bellingham, Washington
  • 31
  • REVIEW RATING 4/5

Managers bald face lie to you during an interview and during training. The hours magically increase as you attend training from working 11AM to 7 PM Monday thru Thursday to 11 to 9 Monday thru Thursday. Fridays went from 10 AM to 5 PM. to 10 to 7 PM. Saturdays increased from 9AM to 3PM up to 9AM to 5PM. Pay was expressed as SALARY plus Commission Bonus....obviously a bald face lie. Told am... Read more

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  • 2 days ago
  • Landscaping and Gardening
  • Boerne, Texas
  • Lawn Care
  • 54
  • REVIEW RATING 4/5

True green is horrible. I am actually asking them for money back. By the way. I have weeds all over my yard Read more

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  • From mobile
  • Trugreen
  • 2 days ago
  • by anonymous
  • #623021

Worst customer service I have ever seen. There is no way to contact local office. You have to continuously call the national number, get transferred 2 or 3 times, nobody can help you, or the person who can isn't in. I have been waiting for a call back to resolve my problem for 3 days! Add comment

  • Apr 16
  • Landscaping and Gardening
  • Waldorf, Maryland
  • Lawn Care
  • 42
  • REVIEW RATING 4/5

ACCT. #: 7001860555 I AM BEYOND UPSET WITH THE SERVICE AND THE LACK OF CUSTOMER SERVICE I HAVE RECEIVED. MY LAWN LOOKS WORSE THAN IT DID BEFORE TRUGREEN ALL TREATED IT. THE LAST TREATMENT TRUGREEN GAVE ME BURNED A PORTION OF MY YARD THAT IS DEAD NOW. I SPOKE WITH FRED (MANAGER-BOWIE, MD) WHO INFORMED ME THAT TRUGREEN HAD MY ADDRESS WRONG AND "THE TREATMENT I WAS PAYING FOR WAS FOR ANOTHER... Read more

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  • Apr 15
  • Landscaping and Gardening
  • Cumming, Georgia
  • Lawn Care
  • 50
  • REVIEW RATING 4/5

The service I have been receiving from Trugreen has steadily declined over the years. This next application in a week or two will be the third one this year for weeds. Trugreen has long since lost their touch and can't seem to get the *** problem under control. The fertilizer they applied in the past doesn't seem to do much for my lawn either. My lawn never has the dark green look that my... Read more

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  • Apr 15
  • Landscaping and Gardening
  • Walnutport, Pennsylvania
  • Lawn Care
  • 1
  • 1
  • 85
  • REVIEW RATING 5/5

I signed up for the service last year and was promised a FULL and GREEN lawn this year ,not only is my lawn the worse on the block But I wasted 300 dollars doing it.Called customer service 9 times and all I got was runaround. A supervisor named Jim came out to look at the lawn and said he would send someone to address the problems early part of this week and no one showed. this only proves that... Read more

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  • Apr 15
  • Landscaping and Gardening
  • Acworth, Georgia
  • Weed Control
  • 74
  • REVIEW RATING 5/5
Trugreen - True green isnt true green
1 of 2

truegreen been in my house trying to kill all the weeds in a year contract but what they kill was my grass. customer service always play with us and they say us in February we are going to replant the grass, they recognize that some body from his company did a bad work but they aren't take care about. now is April almost May and nobody shows to my house locate in Acworth. GA. house # 102 in... Read more

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  • Apr 14
  • Landscaping and Gardening
  • Lawn Care
  • 76
  • REVIEW RATING 4/5

I've used TruGreen for quite a long time and have wasted my money on these people. All of the money I've wasted paying them to treat and maintain my lawn, I could've used it myself to treat and maintain my lawn with satisfactory results. The saying is true, if you want something done right, you have to do it yourself. My lawn now have a large dead spot and after trying to cancel my service, a... Read more

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  • Apr 12
  • Landscaping and Gardening
  • Ashland, Massachusetts
  • Lawn Care
  • 96
  • REVIEW RATING 4/5

I had violets in my backyard last year and repeatedly called TruGreen in Franklin, MA and requested they come back and treat them. I described in detail on numerous occasions the specific area in question so there would be no misunderstanding. TruGreen never did anything but make empty promises. The violets continued to spread throughout the summer and will be a problem again this year. The... Read more

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